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Airport Service Duty Officer

Qatar Airways

Manama, Bahrain

Ref: GP388-667

The Role

Airport Service Duty Officer - Qatar Airways - Manama

In this role you will be responsible for providing 5 Star Service to Qatar Airways customers throughout their Airport experience. Your responsibilities will include the overall control of the shift as a direct representative of Airport Services Duty Manager. You will monitor the activities at the airport and coordinate with other sections ennsuring the punctuality and safety of all Qatar Airways operations.

As the first personal contact between the Airline and its customers, you will portray Qatar Airways image to the highest standard ensuring that our customers receive our award winning 5 Star Service at all times.


You must hold a Bachelors Degree or equivalent as well as a minimum of two years job related experience at least one year of which must be in a supervisory level within an airline or GHA. Further to this you must possess excellent communication skills and an advanced course in passenger handling as well as weight and balance and ramp handling training.

You must be fluent in English and Arabic communication skills and your past experiences will mean you have the ability to display managerial skills including managing workflow, strong mentoring and coaching skills, an ability to train and foster teamwork amongst team members.

About the Company

Welcome to a world of growing opportunities.

Qatar Airways is the national carrier of the State of Qatar. Our global network now sees us flying to over 100 destinations worldwide and operating some of the youngest fleets in the sky. We are home to over 150 nationalities.

Our mission is to deliver Excellence in Everything We Do. For us, that means we focus on the customers who fly with us. We understand that our customers choose to fly with us because we care for them. We know that every time we fly, we carry the hopes and dreams of our customers. Similarly we consider the hopes and dreams of our people. Our success is due to our leadership and the employment of high quality people who will enjoy living and working in Doha, Qatar.

Qatar is a rising economic powerhouse and is fast establishing itself as one of the world’s newest and most vibrant hubs. Qatar prides itself on its technological advances as well as its educational and research facilities. It is rapidly becoming home to more expatriates and international businesses, as well as world-renowned 5-star hotels, spas and resorts. The city boasts the best in shopping, sports activities and has been host to many high profile international events.

As the Airline of the Year 2011 and the only 5-star airline in the Middle East, the opportunities for career diversity, professional development opportunities to further your careers within the organisation are almost limitless. We truly believe that life is a journey, not a destination; therefore we help our people to realise all that they can be.

Join one of the fastest growing airlines with an ever-expanding global network.

If you wish to find out more about the Qatar Airways Group of companies and what we have to offer, then please visit our website.

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