Gym Receptionist

Job description / Role

Company
This established group manages a portfolio of industry-leading companies across core disciplines within the built environment. They are currently looking to hire a Gym Front Desk Specialist to be based in Bahrain.

Duties & Responsibilities:
• Greet all gym members with a friendly and professional demeanor, creating an inviting and energetic atmosphere.
• Manage the gym’s membership database efficiently, processing new memberships, renewals, and account updates.
• Effectively answer phone calls, inquiries, and emails related to memberships, class schedules, and facility information in a courteous and informative manner.
• Promote and recommend fitness products and apparel with enthusiasm and knowledge, enhancing the overall guest experience.
• Process payments accurately and efficiently using our point-of-sale system.
• Collaborate effectively with fitness instructors, personal trainers, and management to ensure seamless guest experiences.
• Maintain a clean, organized, and welcoming reception area that reflects the gym’s high standards.

Requirements

Qualification & Requirements:
• Hospitality experience of at least 2 years, preferable in a fitness center or health club environment.
• A passion for the fitness industry and commitment to providing exceptional customer service.
• Excellent communication and interpersonal skills, with the ability to build rapport with guests from diverse backgrounds.
• Strong organizational and time management skills, with the ability to prioritize tasks and multitask effectively in a fast-paced environment.
• Proficiency in Microsoft Office Suite is a plus.
• Experience handling cash and credit card transactions.
• A positive and enthusiastic attitude with a dedication to exceeding guest expectations.

About the Company

Propel Consult delivers a service in step with the needs of both our client companies and candidates. Our ability to add value to all levels of recruitment stems from our wholehearted belief in providing a professional service to both parties. We have built relationships with many leading indigenous and mulitnational organisations throughout the Middle East and internationally in countries such as UAE, Qatar, Saudi Arabia, Oman, Bahrain, Kuwait, Egypt and many more. Concentrating our resources has created 5 distinct specialist divisions:

• Banking & Finance
• Human Resources
• Oil & Gas
• Construction
• Architecture & Engineering