Posted
Ref: RP714-19384
Job description / Role
Company Description
Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.
Job Description
What you will be doing:
Reporting to the Talent & Culture (HR) Manager, responsibilities and essential job functions include but are not limited to the following:
- The ability to possess a high level of professionalism and integrity while maintaining the confidentiality of the department
- Perform and maintain all administrative functions and duties such as phone coverage, filing, mail, ordering, etc.
- Offer day to day support to the Talent & Culture team
- Assist colleagues & Leaders with basic Talent & Culture questions
- Run quarterly filing audits
- Maintain all office materials
- Maintain and distribute all documents, forms and correspondence throughout the Hotel.
- Audit and process all Time Off Request Forms and Employee Action Forms
- Ensure the hotel monthly attendance record is completed checked and submitted on time.
- Maintain monthly turnover reports
- Process and maintain confidential information and to properly document information for payroll purposes, i.e. new hire personal information, wage changes, termination, etc.
- Promote a positive Colleague culture through an environment that encourages open communication, trust, mutual respect and fun
- Assist with Hotel functions and monthly Talent and Culture colleague events
- Assist with recruitment process coordination, scheduling, screening, advertising and new hire onboarding
- Assist with the pre-employment process including, completing reference checks and background checks
- Keep the HR system information accurate and up-to-date.
- Welcome new colleagues and check in them properly (labor contract, ID card, welcome letter, name tag etc.), assist the leaving colleagues with check-out process.
Requirements
Qualifications
Your experience and skills include:
- Proficient in computer programs, Microsoft Office (excel, word, PowerPoint, etc.)
- Requires knowledge of Human Resources operation, policies, and procedures
- Prior hospitality experience is a plus
- Organizational and communication skills are required
- Ability to communicate both verbally and written in English.
- Ability to write reports, business correspondence, and procedure manuals.
- Ability to effectively present information and respond to questions from managers, clients, customers, and vendors.
- Ability to communicate to customers in a professional, business-like manner.
- Ability to multi-task and work well under pressure
- Ability to work cohesively as part of a team while setting and completing individual deadlines
- Ability to focus attention on guest needs, remaining calm and courteous at all time.
About the Company
A caring employer providing respect, training and career development for our employees. An attractive employer offering more than 100 professions across the 5 continents.
We are much more than a world leader. We are 250,000 hoteliers with the same shared passion for welcoming. We take care of millions of guests in our 4,300 addresses and on our digital platforms. As an operator and franchisor (HotelServices), owner and investor (HotelInvest), we invest all our energy into making "Feel Welcome" resonate as the finest hotel promise.
From luxury to economy and in every corner of the globe, AccorHotels' more than 20 brands meet all the needs of business and leisure travelers seeking comfort, attention and high-quality services.