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Objective: To design and implement an HVAC maintenance strategy that delights our customers, is cost effective and offer competitive support services of high quality and timely maintenance contracts.
1.Prepare and develop the maintenance & service unit’s business plan including annual budgeting, human resource planning and capital expenditure forecast.
2.Monitor and continuously improve customer service.
3.Enhance the grade and quality of services provided to customers to ensure maximum satisfaction.
4.Maintain a high efficiency division with optimum cost control.
5.Generate maximum growth in terms of sales of services and maintenance contracts.
6.Prepare an appropriate marketing plan to promote and maintain the image of Shaheen Group as the leading service providing company in Bahrain.
7.Prepare annual training and staff development plan for the supervisors and technicians.
8.To continuously review the effectiveness of general maintenance practices, crew assignments, tooling and work schedules.
9.To prepare and submit tenders to clients, evaluate sub contractors and procure materials whenever necessary.
10.To establish and implement effective preventive and general maintenance programs
11.To ensure a high quality and timely implementation of maintenance projects to achieve full satisfaction of customers.
12.Develops and implements safety procedures for regulatory compliance.
1) Qualifications: Undergraduate degree in machanical or electrical engineering.
2)Experience: at least (5) years hands on experience in the maintenance of HVAC equipment for multi site commercial/industrial operation - mostly in a responsible supervisory capacity (preferably in any GCC countries).
-Excellent managment, communication, analytical, organization, time-managment and human relations skills.
-Strong customer service focus.
-Proficiency in the use of all MS Office applications.
4) Holder of a Valid GCC driving license.
About the Company
Shaheen Group of companies started as AWALCO Group of companies in Bahrain in 1958 with a multi-division and multi-product portfolio. As Bahrain developed and reached new heights of economic achievements and modernity, the company grew too with a reputation for pro-active service and innovation.
Seeking new and challenging horizons, and responding to market needs, the companies set up subsidiary units. All of which professed the same high levels of quality and enterprise.
The various member companies invested heavily in people, because we realized that our people are our assets. We also invested in technologies, because technology held the secret to future success. Combining the two, we continually revised our agenda for customer satisfaction, for the simple reason that we existed to fulful our customers’ needs.
Today, half a century later, we have consolidated on our diverse strengths to create a new corporate identity SHAHEEN GROUP in order to set new standards of customer care.
Shaheen Group, the holding company, embodies our ambition to see into the future and beyond; so that we can anticipate customer needs, imbibe the latest technologies and use the expertise of our people to provide excellent products and services.
Awal products, Gulf Services and Gypsum Products have been integrated under the Shaheen Group banner.
Our mission is to continue our role and responsibility as a market leader, to bring high quality products and exceptional service standards to the region, thereby rewarding our customers and employees.