Store Manager

Job description / Role

• Lead and support the business by overseeing and managing the retail and operational functions of the store.
• Provide the highest quality of guest service and retail experience through a knowledgeable and fully trained store team.
• Deliver the store budget annually.
• Deliver the store budget and yearly financials
• Develop and plan new business initiatives that drive overall sales and improve the business
• Identify and action profit improvement opportunities and prevent loss by effective control processes
• Analyze business reports and make recommendations based on the findings
• Provide feedback both from customers and the store teams to consistently improve the business
• Regularly review stores density, space v sales mix and suggest improvements
• Work with the buying & merchandise team to ensure availability, sales and sell thru’s are maximized
• Role model company and brand standards in terms of product knowledge, service and adherence to policies and procedures
• Develop and coach the store management and sales team
• Set objectives and motivate the store team to deliver results
• Create a store succession plan
• Work with the training team to ensure that all training and development needs are identified and a store training plan is in place
• Establish the store culture and working environment
• Communicate effectively with all areas of the business
• Provide an excellent retail environment and with exceptional visual merchandising
• Follow the brand guidelines and operating procedures
• Deliver exceptional and engaging customer service to ensure an excellent guest experience
• Work with the marketing team to maximize all opportunities/events
• Continually drive footfall into the store
• Control in-store repairs
• Adhere to Health & Safety standards

Requirements

• Must enjoy working in a child friendly environment
• Energetic
• Able to demonstrate strong leadership qualities
• Passionate about sales, customer service and developing people
• Performance management experience
• A strategic thinker
• Driven to deliver results
• Able to demonstrate commercial acumen
• Effective at time management
• Able to influence others
• Must have minimum 5 years previous retail management experience preferably in a multi-faceted environment
• A strong customer service background
• Excellent communication skills
• Able to manage a large team of people
• Further education qualifications are required

About the Company

Established in 1996, Clarendon Parker Bahrain is an International Recruitment Specialist Consultancy based in Bahrains Seef Business District. We specialise in mid to senior level professional, managerial, technical recruitment and staffing solutions in Bahrain and beyond. Our multinational team of consultants are experienced professionals within the fields they represent. Each consultant brings strong industry links and knowledge to better understand your business requirements. We know the market and we know our candidates!

Our team of dedicated consultants specialise in the following industries:

Accounting, Finance & Banking Logistics & Customer Service Secretarial & Administration Human Resources & Recruitment Engineering & Construction IT/Telecom Marketing & PR Oil and Gas

The current range of services includes permanent and temporary recruitment, recruitment advertising campaigns, employee satisfaction surveys, state-of-the-art web-based recruitment technology and HR consulting services relating to recruitment processes and activities.