Manager - Behavioral Care Advocacy

Job description / Role

Responsibilities:
• Managing a team of telecommuting behavioral health licensed clinical and non-clinical staff in order to deliver sound clinical interventions and quality documentation
• Serve as an behavioral health care coordination representative and subject matter expert for UnitedHealth Care Community partners, psychiatrists and other clinical and program staff to ensure that all care coordination programs are managed according to state requirements
• Work closely with the clinical operations teams to identify and address the clinical needs of individuals accessing behavioral health services
• Preparing reports and analyzing data in order to coach team to meet metrics successfully
• Identifying trends and interventions as needed in a positive, change oriented environment in order to promote consumer recovery via a recovery, health and wellness-oriented approach
• Local and multiple state travel 10-15%, or, as needed
• Managing projects and interventions from inception to completion
• Ensuring engagement and productivity of staff through management of ongoing auditing, training, performance management, coaching and mentoring

Benefits:
• Attractive Salary Package

Requirements

Preferred Qualifications:
• Experience in managing multiple clinical programs, across multiple states
• Experience managing field based/telecommuting employees
• Experience working in care coordination or case management
• Experience working in an environment that required coordination of benefits and utilization of multiple groups and resources for patients
• Dual diagnosis experience; mental health and substance abuse
• Medical/Behavioral setting experience (i.e. hospital, managed care organization, or joint medical/behavioral outpatient practice)
• Experience working with low-income populations, children, families, the aged, blind and disabled
• Experience working with severe mental illness
• Managed care and utilization management experience
• Experience working in a Community Mental Health Center or Behavioral Health Hospital
• Very strong communication skills both written and verbal
• Ability and flexibility to assume responsibilities and tasks in a constantly changing work environment
• Maintain direct and open communication with all levels of the organization
• Able to handle sensitive issues with peer, members and providers in a confidential manner
• Demonstrate initiative in achieving individual, team, and organizational goals and objectives

Required Qualifications:
• Master's degree in Psychology, Social Work, Counseling or Marriage or Family Counseling, OR an RN with a BSN and 2+ years of experience in psychiatric nursing
• Possesses an active, independent, and unrestricted license from your state of residence
• 5+ years of behavioral health experience post licensure
• 3+ years of management and/or leadership experience
• Experience working with Medicaid clinical programs
• Proficient in Microsoft Applications to include Word, Excel and Outlook
• Ability to commute within assigned territory
• Ability to travel to designated states (10-15%), or, as needed
• Reside in the state of Delaware

About the Company

Dragon Recruiting is a leading international staffing and recruitment company, head-quartered in London, with further offices all over the globe. Our clients range from numerous well known UK and international businesses. We also represent a wide range of less well known clients - helping them to find staff for their businesses around the world.

As an international recruitment agency, our clients benefit from a vast network of human resource specialists who attract, cultivate and connect organisations to talent in both global and local markets. Our unrivalled

scope of services and global reach allow us to share candidates and roles across borders. With greater coverage and tools, we can ensure our clients and candidates all get the best outcome for their recruitment needs.

With experience of over 3 decades we are recruiting more than 10,000 workers annually to and from the UK, USA and the Middle East and several other Asian countries. We specialize in the placement of candidates in permanent, contract, temporary and interim positions with clients around the world.