Backup Expert

Job description / Role

Job Description

Responsibilities
- Maintain and optimize company Data Center and Servers.
- Ensuring the highest availability of all systems
- Developing and implement short and long term plans to accommodate existing and future requirement
- Lead the technical activities as solution implementation, system installation, fine-tuning and commissioning of technological solutions.
- Manage the technical team on a daily basis
- Manage and Design the Company Exchange Servers and maintain the Email Services to ensure the highest level of availability.
- Performing the line manager duties when delegating is applied
- Manage installations, upgrades and configurations of Core Microsoft and HCI Infrastructure VxRail VMware & Nutanix AHV.
- Provide after-hours support for Infrastructure related emergencies as well as occasional weekend maintenance
- Monitor all issues and escalate the problem to the appropriate department to ensure effective resolution.
- Be responsible for device management.
- Oversee data backup and Recovery operations.
- Manage installations, upgrades and configurations of hardware and software.
- Assess system performance and recommend improvements.
- Ensure data is handled, transferred or processed according to legal and company guidelines
- Manage contracts with vendors and software licenses and devices support.
- Development and implementation of Business Continuity Plans
- Plan and manage the implementation, updating and upgrading of business systems and applications.
- Develop department policies, process and procedures documentation and provide internal training to department and impacted end users
- Identify and take action to mitigate risk, ensuring adequate controls.
- Maintaining the suitable time for downtime
- Following-up with Security and Application team regarding updating/upgrading systems and their components
- Evaluating & estimating budgetary requirements for new hardware/software and equipment replacement
- Ensuring that information technology resources are right-sized to meet current and future business requirements in a cost-eff ective manner
- 3rd level of support with assign and following up on the IT infrastructure tasks & operations
- Preparing RFP and SoW and review the technical proposal

Requirements

Personal Skills

Skills & Experience:
- Bachelor's degree in IT or a relevant field of studies.
- 4+ years of experience.
- Good communication skills, both verbal and written in English and Arabic.
- Driven, flexible and motivated to help others.
- Excellent judgment and problem-solving skills.
- Applicable professional qualification, such as Microsoft, VMware, or Nutanix (VMware VCA-VCP and Nutanix NCA-NCP are preferred).
- Ability to work independently, as well as in a team environment.
- Extensive experience with IT systems, networks, and related technologies.
- Solid knowledge of best practices in IT administration and system security.
- Exceptional leadership, organizational, and time management skills.
- Strong analytical and problem-solving skills.

About the Company

Giza Systems, a leading systems integrator in the MEA region, designs and deploys industry-specific technology solutions for asset-intensive industries such as the telecoms, utilities, oil and gas, hospitality and real estate among other market sectors. We help our clients streamline their operations and businesses through our portfolio of solutions, managed services, and consultancy practice. Our team of 1000 professionals are spread throughout the region with anchor offices in Cairo, Riyadh, Dubai, Doha, Nairobi, Dar-es-Salaam, Abuja, Kampala and New Jersey, allowing us to service an ever-increasing client base in over 40 countries.