Data Center Specialist

Job description / Role

Introduction
At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's most challenging problems? If so, let’s talk.

Your Role and Responsibilities
• Development and management of data center budget for maintenance, repairs, capital and general operating costs; bottom-up development of yearly budgets. Negotiation and approval of vendor contracts/agreements
• Responsibility and oversight for customer implementations, including review and approval of proposed Service Level Agreements and Contract changes.
• Act as the escalation point for internal and external client inquiries
• Works with regional and global facilities management team to leverage existing operational procedures and reference material to expedite implementation, standardize operational methodologies, and facilitate best practices in areas of common interest and business focus.
• Accountable to maintain and evolve internal operational policy and procedural reference documents.
• Operate as a member of the extended data center Operations team to deliver on key business initiatives
• Responsible for site safety and environmental compliance.
• Ensures compliance of the data center with various accreditations e.g. ISAE 3402, PCI DSS, ISO 22301, IBM Reliability levels. Support internal or external audits in relation of these accreditations.
• Support pre sales team, to be able give the best possible solution of data center services for current and new customers.

About Business Unit
At Global Technology Services (GTS), we help our clients envision the future by offering end-to-end IT and technology support services, supported by an unmatched global delivery network. It's a unique blend of bold new ideas and client-first thinking. If you can restlessly reinvent yourself and solve problems in new ways, work on both technology and business projects, and ask, "What else is possible?" GTS is the place for you!

Requirements

Your Life at IBM
What matters to you when you're looking for your next career challenge?

Maybe you want to get involved in work that really changes the world? What about somewhere with incredible and diverse career and development opportunities - where you can truly discover your passion? Are you looking for a culture of openness, collaboration and trust - where everyone has a voice? What about all of these? If so, then IBM could be your next career challenge. Join us, not to do something better, but to attempt things you never thought possible.

Impact. Inclusion. Infinite Experiences. Do your best work ever.

About IBM
IBM's greatest invention is the IBMer. We believe that progress is made through progressive thinking, progressive leadership, progressive policy and progressive action. IBMers believe that the application of intelligence, reason and science can improve business, society and the human condition. Restlessly reinventing since 1911, we are the largest technology and consulting employer in the world, with more than 380,000 IBMers serving clients in 170 countries.

Required Technical and Professional Expertise
• Working knowledge of computer hardware, and data cabling, and greening technologies to be able to maximize the PUE of each data center.
• Working knowledge of data center critical systems
• Experience with negotiating and managing local vendor agreements
• Data center support & facilities experience in mission critical environments

Being You at IBM
IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

Key Job Details
• Country: EG
• State: AL QAHIRAH
• City: CAIRO
• Category: Technical Specialist
• Required Education: Bachelor's Degree
• Position Type: Professional
• Employment Type: Full-Time
• Contract Type: Fixed Term - Short Term
• Req ID: 289396BR
• Location: CAIRO, AL QAHIRAH EG

About the Company

For more than six decades, IBM Middle East & Pakistan has played a vital role in shaping the information technology landscape of the region. Today, IBM is part of the region's technological fabric, solving real-world business and societal challenges, through its offices in UAE, Saudi Arabia, Qatar, Kuwait and Pakistan, and also a diversity of centers across the region.

Within the region, IBM currently has groundbreaking initiatives in cloud computing, analytics, mobile, security, as well as nanotechnology, eGovernment, healthcare and many more, collaborating with leading educational institutes and governments. IBM supports hundreds of clients to drive transformation through technology, contributes to regional research & development programs and has an active Corporate Service Corps (CSC) program.

Reinvention is a keyword in the company's history and, today, IBM is much more than a "hardware, software, services" company. IBM is now emerging as a cognitive solutions and cloud platform company.