Delivery Manager - Scrum Master

Job description / Role

Job Description
- Guiding the team and organization on how to use Agile/Scrum practices and values to delight customers.
- Guiding the team on how to get the most out of self-organization
- Guiding the team on self-organizing to fill in the intentional gaps left in the Agile/Scrum frameworks
- Assessing the Scrum Maturity of the team and organization and coaching the team to higher levels of maturity, at a pace that is sustainable and comfortable for the team and organization.
- Removing impediments or guiding the team to remove impediments by finding the right personnel to remove the impediment.
- Facilitating getting the work done without coercion, assigning, or dictating the work.
- Facilitating discussion, decision making, and conflict resolution.
- Assisting with internal and external communication, improving transparency, and radiating information.
- Supporting and educating the Product Owner, especially on grooming and maintaining the product backlog.
- Contribute to team effort by accomplishing related results as needed- Contribute to team effort by accomplishing related results as needed
- Interacting with architects and developers to ensure quality and timeliness
- Providing all support to the team using a servant leadership style whenever possible, and leading by example
- Building a trusting and safe environment where problems can be raised without fear of blame, retribution, or being judged, with an emphasis on healing and problem-solving.
- Guiding the team and organization on how to use Agile/Scrum practices and values to delight customers
- Guiding the team and organization on how to use Agile/Scrum practices and values to delight customers
- Document lessons learned as part of the closure of each project.

Requirements

Personal Skills
- Strong personal ownership and ability to set and meet high professional standards, flexible and responsive work style
- Strong communication, interpersonal and presentation skills.
- Ability to multi-task and work under pressure
- Excellent leadership and people management skills.
- Excellent command of English

Technical Skills
- Minimum 2 years of which playing scrum master role.
- Experience in playing the Scrum Master role for at least two years for a software development team that was diligently applying Scrum principles, practices, and theory.
- Knowledge of other Agile approaches is a plus: XP, Kanban, Crystal, FDD, etc.
- Applicable knowledge of UiPath or BluePrism is a plus.
- Good skills and knowledge of servant leadership, facilitation, situational awareness, conflict resolution, continual improvement, empowerment, and increasing transparency.
- Knowledge of various well-documented patterns and techniques for filling in the intentional gaps left in the Scrum approach (example: numerous Burndown technologies, various Retrospective formats, handling bugs, etc.).

About the Company

Giza Systems, a leading systems integrator in the MEA region, designs and deploys industry-specific technology solutions for asset-intensive industries such as the telecoms, utilities, oil and gas, hospitality and real estate among other market sectors. We help our clients streamline their operations and businesses through our portfolio of solutions, managed services, and consultancy practice. Our team of 1000 professionals are spread throughout the region with anchor offices in Cairo, Riyadh, Dubai, Doha, Nairobi, Dar-es-Salaam, Abuja, Kampala and New Jersey, allowing us to service an ever-increasing client base in over 40 countries.