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Job description / Role
• The Deputy Operations & Engineering Manager is in charge of applying the operational policy defined in accordance with the Operation Direction.
• He/She has to manage training & documentation, Planning Managers and training & documentation and dispatching officers and Planners.
Responsibilities/Duties
• Assists the Operation Director in his duties.
• Develops the transport offer is delivered in accordance with transport manager, maintenance, customer services and HR directions.
• Is responsible for setting up processes, methods, and organisation for operations & engineering, such as:
• Railway safety (Regulation, Security & Safety, Internal Control) and Operation training (making sure that all operation staff is trained, writing all training documents and training plan),
• Running of line 3 and futures extensions of line 3 (Phase 4) ensuring the adapted transport offers,
• Providing the timetables planning of train services, overseeing the roster of all operations staff,
• Increase passenger revenue incomes.
• Ensures relations with the various services (maintenance, operations, customer service, quality and HR teams).
• Defines medium- and long-term strategies for operations for the line(s) he manages.
Requirements
• Prepares, validates and deploys corrective action plans following performance analyses (including service readability analysis, performance, service regulation calculation, planning staff, roster scheduling and timetables preparation.
• Analyzes the traffic and the revenues analysis in other to prepare adjusted timetables and the training to be prepared and managed.
• Guarantees operational KPI targets of the line are met.
• Interviews and validates new staff after the HR process.
• Personnel, who manage, perform and verify work affecting quality, railway safety, workplace safety (OH&S) and impacting on the environment shall:
• Ensures staffs under their control are aware of their responsibilities relating to the company's Rail Safety Manual, Health & Safety Manual and current Policies & Procedures.
• Initiates actions to prevent the occurrence of non-conformance relating to the company's Rail Safety Manual, Health & Safety Manual and current Policies & Procedures.
• Identifies and record problems relating to the company's Rail Safety Manual, Health & Safety Manual and current Policies & Procedures.
• Initiates, recommend or provide solutions to issues relating to the company's Rail Safety Manual, Health & Safety Manual and current Policies & Procedures.
Competitive packages.
About the Company
We operate and maintain urban and intercity transportation systems in 12 countries, on four continents, carrying more than 1.5 billion annual passengers on our networks.
Our parent company, RATP, is the transportation operator for Paris and the surrounding region. It ensures 12 million trips a day on one of the world's densest and most multi-modal transportation network.
As the world's fifth-largest transportation company, RATP Group runs and maintains tens of thousands of kilometers of subway, bus, tram, and urban or intercity rail lines around the globe.
Every day we innovate for smarter, more sustainable cities by designing, operating and maintaining networks for the well-being of our passengers. Our key words: passion and determination.