DevOps Practice Manager

Job description / Role

Job Description
- DevOps Strategy: Develop and implement a strategic DevOps roadmap aligned with the organization's goals and objectives.
- Team Leadership: Lead, mentor, and manage a team of DevOps Engineers and related professionals, providing guidance, support, and performance feedback.
- Process Optimization: Continuously evaluate and improve DevOps processes, workflows, and tools to enhance efficiency, productivity, and quality.
- DevOps Best Practices: Advocate and promote DevOps best practices, including automation, CI/CD, infrastructure as code (IAC), and monitoring.
- Collaboration: Foster collaboration and communication between development, operations, and other departments to streamline the software development lifecycle.
- Tool Selection: Evaluate, select, and implement DevOps tools and technologies that align with project requirements and industry standards.
- Technical Expertise: Stay up to date with industry trends, emerging technologies, and best practices to provide technical leadership and guidance.
- Training and Development: Identify training needs and organize workshops, training sessions, and knowledge-sharing initiatives to enhance the DevOps skills of the team.
- Metrics and Reporting: Establish key performance indicators (KPIs) and metrics to measure the effectiveness of DevOps practices and report progress to stakeholders.
- Incident Management: Play a key role in incident management, ensuring swift resolution of critical issues and implementing preventive measures.
- Security and Compliance: Collaborate with the security team to ensure that security best practices and compliance requirements are integrated into the DevOps process.

Requirements

Personal Skills
- Leadership: Strong leadership skills with the ability to inspire, motivate, and guide teams toward common goals.
- Communication: Exceptional verbal and written communication skills, with the ability to articulate complex technical concepts to both technical and non-technical stakeholders.
- Strategic Thinker: A strategic mindset to align DevOps practices with overall business objectives and adapt to changing priorities.
- Mentorship and Coaching: Proven ability to mentor and coach team members to enhance their technical and professional development.
- Problem Solving: Strong analytical and critical-thinking skills to identify and address complex organizational and technical challenges.
- Conflict Resolution: Skill in resolving conflicts and addressing disagreements constructively within teams.
- Adaptability: Willingness to embrace change and adapt to evolving technology and industry trends.
- Collaboration: Ability to foster collaboration, build cross-functional relationships, and work effectively with diverse teams.
- Innovation: A creative mindset to propose and implement innovative solutions to improve DevOps practices and workflows.
- Influence and Advocacy: Capability to advocate for DevOps principles and best practices throughout the organization and influence stakeholders at all levels.
- Time Management: Effective time management and prioritization skills to handle multiple tasks and initiatives simultaneously.
- Customer Focus: Understanding the needs of internal stakeholders and ensuring that DevOps practices align with delivering value to customers.
- Continuous Improvement: A commitment to continuous learning and improvement, seeking feedback, and proactively identifying areas for enhancement in the DevOps function.

Technical Skills
- Bachelor's degree in computer science, Information Technology, or related field (or equivalent work experience).
- Proven experience as a DevOps Engineer or in a similar role for at least 7 years.
- Demonstrated leadership experience, with the ability to lead and manage a team effectively.
- Strong knowledge of DevOps principles, practices, and methodologies.
- Expertise in CI/CD pipelines, automation, containerization, and orchestration.
- Proficiency in DevOps toolchain, including but not limited to Jenkins, GitLab CI/CD, Docker, Kubernetes, and Terraform.
- Excellent communication and interpersonal skills.
- Strong problem-solving and strategic thinking abilities.
- Relevant certifications (e.g., DevOps Institute certifications) are a plus.

About the Company

Giza Systems, a leading systems integrator in the MEA region, designs and deploys industry-specific technology solutions for asset-intensive industries such as the telecoms, utilities, oil and gas, hospitality and real estate among other market sectors. We help our clients streamline their operations and businesses through our portfolio of solutions, managed services, and consultancy practice. Our team of 1000 professionals are spread throughout the region with anchor offices in Cairo, Riyadh, Dubai, Doha, Nairobi, Dar-es-Salaam, Abuja, Kampala and New Jersey, allowing us to service an ever-increasing client base in over 40 countries.