Job description / Role
about the role
Purpose of the job
The purpose of this JOB is to be responsible on attacking non orange B2B customers and acquiring new accounts in a specific region/ area
Duties and responsibilities
- Prospect potential corporate accounts in assigned areas.
- Sell Enterprise products and services and ensure proper collection for the required documents.
- Set monthly action plan to achieve the assigned targets
- Set weekly visits plan and report daily progress and visits performed.
- Monitor personal KPIs and targets progress and achievements day by day.
- Coordinate with the TAM Team during the monthly handover process of the accounts.
- Attend trainings and meetings called for.
- Adhere to all company policies, procedures and business ethics codes and ensures that they are communicated and implemented within the team.
- Upsell in existing accounts and increase their revenues.
- Coordinate with other departments to activate new lines and services for the customers within the identified SLAs.
- Focus on acquiring new corporate accounts.
- Visit any assigned leads within the identified SLAs.
- Report the churn reasons for any churned dials.
- Assure the accounts payments before the handover process.
- Acting as a customer experience champion to enhance the experience of the newly acquired customers.
Requirements
Job specification
Experience
- 0-3 years of experience of working in a sales role within a telecom or outdoor sales in a relevant field
- Owning a car is a plus and required in some areas
Education:
University degree.
Knowledge & Skills:
- Detailed understanding and experience of enterprise and outdoor sales.
- Ability to network within a customer organization to identify key influencers and decision makers, demonstrable experience selling telecoms services and solutions.
- Sound understanding of IP and Telecoms Industry
- Good selling, communication and negotiation skills.
About the Company
Orange is one of the world’s leading telecommunications operators with sales of 43.5 billion euros in 2022 and 136,000 employees worldwide at 31 December 2022, including 75,000 employees in France. The Group has a total customer base of 287 million customers worldwide at 31 December 2022, including 242 million mobile customers and 24 million fixed broadband customers. The Group is present in 26 countries. Orange is also a leading provider of global IT and telecommunication services to multinational companies under the brand Orange Business.