ETIC, Procurement Officer

Job description / Role

Line of Service
Internal Firm Services

Industry/Sector
Technology

Specialism
IFS - Finance

Management Level
Senior Associate

Job Description & Summary

PwC Overview:
At PwC, we measure success by our ability to create the value that our clients and our people are looking for. Our reputation lies in building lasting relationships with our clients and a focus on delivering value in all we do. We're a network of firms in 152 countries with more than 328,000 people who are committed to delivering world-class capabilities and quality in assurance, tax and advisory services.

PwC Middle East Overview:
Established in the region for over 40 years, PwC Middle East employs over 10,000 people across 12 countries: Bahrain, Egypt, Iraq, Jordan, Kuwait, Lebanon, Libya, Oman, Qatar, Saudi Arabia, Palestine and the United Arab Emirates. Complementing our depth of industry expertise and breadth of skills is our sound knowledge of local business environments across the Middle East region. Our tailored solutions help our clients meet the challenges and opportunities of doing business in the Middle East market, and beyond.

Line of Service and Overview: Managed Services is the delivery and execution business within PwC, providing operational solutions for clients. It brings the best of PwC's advisory capabilities, our technology expertise and our operational delivery to help clients solve complex problems.

Job Summary:
The Procurement officer plays a critical role in ensuring that all necessary goods and services are procured efficiently and effectively to support business operations' sustainability. You will be working in the PwC Delivery Centre providing procurement operation services for PwC clients.

Roles and Responsibilities:

P2P processing:

- Managing the procurement process from requisition to delivery, ensuring timely and accurate delivery of goods and services
- Collaborate with internal stakeholders to identify and meet procurement needs and objectives.
- Receive and process business purchase requisitions (PR)
- Conduct due diligence on the PR
- Understand business requirements indicated in the PR
- Ensure appropriate and complete item inputting in the PR
- Prepare Purchase order (PO) and share with suppliers
- Ensure full adherence to procurement policy throughout the process

Sourcing:

- Develop and implement sourcing strategies to optimize cost savings and efficiency
- Identify and evaluate suppliers and vendors capable of providing required goods and services
- Initiate and manage RFXs (Bid management)
- Manage spot buying of low value PRs
- Oversee bidders' inquiries resolution
- Solicit and analyze submitted proposals
- Negotiate commercials with suppliers, including terms, pricing, and service level agreements.
- Identify goods/services with recurring purchases for developing framework agreements/catalogs
- Adhere to bidding rules and prepare bid summary for evaluation and supplier selection

Supplier Relationship Management:

- Maintain strong vendors' relationship
- Follow up with supplier on Order Confirmation (OC)
- Coordinate the logistics of procured goods/services
- Monitor supplier performance and compliance with contract
- Resolve supplier issues / disputes as needed
- Develop supplier improvement plans and monitor its implementation

Reporting:

- Maintain organized records of procurement activities, contracts, purchase orders, bidding documents
- Monitor open POs and GR/IR
- Achieve indicated SLAs such as Turn-Around times, compliance, etc

Requirements

Expected Skills:

- Strong negotiation skills
- Record keeping and documentation
- Knowledge of end to end procurement process, including supplier relationship management
- Experience in working with ERP or procurement systems
- Bachelor's Degree in business, supply chain management, procurement
- 2-4 years of experience in procurement or purchasing roles, ideally having worked with a diverse portfolio of people, process and technology with a leading firm, preferably in the Middle East region
- Data analysis and data-driven procurement decisions

About the Company

At PwC Middle East, we've set out an ambitious purpose and strive to live it everyday: to solve important problems and build trust in society.

We're a community of solvers that come together in unexpected ways to build trust and create sustained outcomes. We solve important problems, support one another as we grow, develop and build fulfilling careers.

PwC provides industry-focused services for public and private clients across Assurance and Audit, Deals, Consulting, Tax and Legal. We draw on our development legacy that brings together the collective experience of over 7,000 people in our region with offices across 12 countries to solve for tomorrow.

We're striving to consistently deliver innovative work that builds trust and delivers sustained outcomes. And we're proud of the strength that comes from all our different backgrounds and experiences and we value everyone's uniqueness. We thrive in uncertainty, operate with integrity and leverage the diverse perspectives of our teams.

If you're looking for a place that fuels your ambition to make a difference, that matches your curiosity with continuous learning opportunities and reimagines ways of working to enable you to lead a more balanced life, then you're a future PwCer.