F&B Captain

Job description / Role

Company Description

"Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.

Job Description

Main Duties:

- Check storage areas for proper supplies, organization and cleanliness. Instruct and assist designated personnel to rectify any cleanliness/organization deficiencies.
- Establish par levels for supplies and equipment. Complete requisitions to replenish shortages or additional items needed for the anticipated business base on micros detail beverage sales.
- Check stock of wines / champagnes as per agreed per stock levels. Ensure wines are received, properly stored and kept secured.
- The proper maintenance and temperature of all wines to ensure the best qualities..
- Meet with the Chef de Cuisine to review daily specials; update board with wine suggestions. Ensure that staffs are aware and promote.
- Ensure that accurate wine lists are available and in good condition for each meal period.
- Check the wine stands, bucket, decanters, linen, ensuring agreement to standards of cleanliness, supply of stock and organization.
- To assist in the operation and be visible during entire meal period upselling the beverages orders maximizing revenue and ensuring guest satisfaction
- Assist restaurant staff with their job functions to ensure optimum service to guests.
- Anticipate guest's needs, respond promptly and acknowledge all guests, however busy and whatever time of day. Promote positive guest relations at all times.
- Be familiar with all hotel services/features and local attractions/activities to respond accurately to any guest inquiry.
- Monitor guest reactions and confer frequently with service staff to ensure guest satisfaction.
- Complete all paperwork and closing duties in accordance with departmental standards.
- Review status of assignments and any follow-up actions with on-coming supervisor.
- Successful completion of the training / certification process.

Requirements

Qualifications

You should be:

- Working towards a college degree in Hospitality, especially Food and Beverage
- Previous experience as in the same position in 5 Stars International Chain Hotels
- Strong commercial/business acumen
- Passion for service excellence
- Jordanian Citizen

About the Company

A caring employer providing respect, training and career development for our employees. An attractive employer offering more than 100 professions across the 5 continents.

We are much more than a world leader. We are 250,000 hoteliers with the same shared passion for welcoming. We take care of millions of guests in our 4,300 addresses and on our digital platforms. As an operator and franchisor (HotelServices), owner and investor (HotelInvest), we invest all our energy into making "Feel Welcome" resonate as the finest hotel promise.

From luxury to economy and in every corner of the globe, AccorHotels'​ more than 20 brands meet all the needs of business and leisure travelers seeking comfort, attention and high-quality services.