Hybrid Cloud Services Line Representative

Job description / Role

At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's most challenging problems? If so, lets talk.

The Services Line Representative (SLR) is responsible for developing solutions that address their client's business needs and delivering client value while supporting IBM business strategies. The SLR is responsible for driving GTS Infrastructure Services signings and "as a Service" revenue across the assigned territory for a particular service line (Hybrid Cloud).

Responsibilities:
• IS Solution Sales: The Service Line Representative will manage infrastructure solution sales for Hybrid Cloud and work with a team of sales representatives to meet/exceed key business measurements and reporting requirements.
• Quota: Is assigned and responsible for meeting and/or exceeding a discrete revenue, signings and profit sales target assigned by management.
• Customer Strategies: Understands the client’s strategic business objectives and business processes/metrics, including their organization, financial decision-making process and business challenges.
• Opportunity Progression: Responsible for opportunity progression for a specific portfolio of offerings
• Client Relationship: Responsible for client relationship in the selected accounts
• Purchasing Process: Understanding of customer purchasing processes in the territory they are covering
• Account Planning and Coordination: Regularly attends and contributes during team meetings on topics such as planning, execution, etc
• Internal Coordination: Experience in navigating internal processes to secure appropriate approvals on customer engagements
• Opportunity Ownership: Personally responsible for progressing opportunities and/or discrete elements of a specific customer opportunity and recording relevant activity in the sales management systems.
• Technical Solutioning: Proactively engage technical solutioning team to develop commercially attractive and technically robust solutions for customer engagements
• Business Partners and OEM Manufacturers: Proactively engage business partners and OEM manufacturers to provide integrated, complete, and commercially competitive solutions to clients
• Work with Account Representatives: Work closely with account (non-brand) sales representatives and services sales representatives to assess the validity of an opportunity and evaluate IBMs ability to deliver a competitive commercial solution that is aligned with both IBMs and the customer's strategic objectives.
• Coordinating Team Resources: Should understand and navigate IBM to identify, acquire and coordinate the team of resources required to address client needs
• Non Technical Acumen: Thorough, non-technical understanding of the solutions within the seller’s service line portfolio; thorough business acumen and nuanced understanding of how the solutions can be applied to contribute to client success
• Technical Acumen: Engage in regular calls with Service Line leaders to discuss sales opportunities, understand market responsiveness to IBMs technical solutions, and learn about IBM solutions.

Requirements

Qualifications:
• Bachelor’s Degree
• Advantage : Masters or University Degree in any technology or business field such as Engineering, Computer Science, Business Management, or other similar field

Mandatory Requirements:
• Minimum of 3 years experience in Professional IT services on a client management capacity
• Demonstrated achievement in sales roles
• Superior client communications (written/oral/presentations) and customer relationship management
• Demonstrated achievement in selling (Hybrid Cloud) technical solutions
• Multinational corporate experience
• Navigating business partner relationships
• Engaging OEM manufacturing vendors
• Egypt market experience

At Global Technology Services (GTS), we help our clients envision the future by offering end-to-end IT and technology support services, supported by an unmatched global delivery network. It's a unique blend of bold new ideas and client-first thinking. If you can restlessly reinvent yourself and solve problems in new ways, work on both technology and business projects, and ask, "What else is possible?" GTS is the place for you!

What matters to you when you’re looking for your next career challenge?

Maybe you want to get involved in work that really changes the world? What about somewhere with incredible and diverse career and development opportunities – where you can truly discover your passion? Are you looking for a culture of openness, collaboration and trust – where everyone has a voice? What about all of these? If so, then IBM could be your next career challenge. Join us, not to do something better, but to attempt things you never thought possible.

Impact. Inclusion. Infinite Experiences. Do your best work ever.

IBM’s greatest invention is the IBMer. We believe that progress is made through progressive thinking, progressive leadership, progressive policy and progressive action. IBMers believe that the application of intelligence, reason and science can improve business, society and the human condition. Restlessly reinventing since 1911, we are the largest technology and consulting employer in the world, with more than 380,000 IBMers serving clients in 170 countries.

IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

About the Company

For more than six decades, IBM Middle East & Pakistan has played a vital role in shaping the information technology landscape of the region. Today, IBM is part of the region's technological fabric, solving real-world business and societal challenges, through its offices in UAE, Saudi Arabia, Qatar, Kuwait and Pakistan, and also a diversity of centers across the region.

Within the region, IBM currently has groundbreaking initiatives in cloud computing, analytics, mobile, security, as well as nanotechnology, eGovernment, healthcare and many more, collaborating with leading educational institutes and governments. IBM supports hundreds of clients to drive transformation through technology, contributes to regional research & development programs and has an active Corporate Service Corps (CSC) program.

Reinvention is a keyword in the company's history and, today, IBM is much more than a "hardware, software, services" company. IBM is now emerging as a cognitive solutions and cloud platform company.