Job description / Role
about the role
Job Purpose:
Perform systems services Implementation (Windows & Linux normal and virtualized servers) operation tasks; including solving incidents, performing changes, implementing new releases, service packs, upgrades, patches and maintaining the service configuration within the configuration management system as well as identifying problems and escalating it to the proper fix group.
Key Tasks and Responsibilities:
• Implement systems new HW and new releases.
• Implement Backup and storage new HW and new releases.
• Responsible of the implementation of the solution in the perimeter that has been assigned by the SIC and on line with his technical field of competences
• Responsible to produce the deliverable assigned by the SIC
• Initializes technical task , execute or request execution
• Manage configuration of the service
• Participates to the definition of transversal acceptance test plans (integration & migration plans) in coordination with core team and ensures the execution of the decided test plan
• Execute internal acceptance tests
• Follow technical problem and resolved them
• Ensures completeness of deliverables required for Handover to Operations teams
Requirements
About you
Educational background:
• Computer, Communication or Electronics MIS, B.Sc. or B.Eng. Degree.
• Soft Skill /Business Courses & Certification (time management, negotiation/communication skills) are recommended.
Professional Experience:
• At least 5 years of professional experience.
• At least 3 years of server management technical experience.
Department
Global Delivery & Operations
Orange Business manages and integrates the complexity of international communications, freeing our customers to focus on the strategic initiatives that drive their business. Our extensive experience and knowledge in global communication solutions, together with our understanding of multinational business and local support in 166 countries and territories, ensure that our customers receive a consistent, global solution wherever they do business.
About the Company
Orange is one of the world’s leading telecommunications operators with sales of 43.5 billion euros in 2022 and 136,000 employees worldwide at 31 December 2022, including 75,000 employees in France. The Group has a total customer base of 287 million customers worldwide at 31 December 2022, including 242 million mobile customers and 24 million fixed broadband customers. The Group is present in 26 countries. Orange is also a leading provider of global IT and telecommunication services to multinational companies under the brand Orange Business.