Job description / Role
Purpose of the job
Manages data charging projects & bundled offers (new data experience, broadband, WIFI, buckets, offers, promotions, repricing, handset bundles ..... etc) end to end from Charging side, perform all activities related to project management, managing technical and business aspects of projects engagements including solution design, development, unit testing until deployment on live system nodes ensuring the achievement of the project with the agreed upon scope, budget and time plan.
Duties and responsibilities
- Responsible for delivery of data charging projects end to end from charging side, including solution
- design, development (in-house or supplier), unit testing and deployment on live system nodes
- Responsible for delivery of bundled, recharge, acquisition offers end to end, including solution design
- with all relevant teams, development (in-house or supplier), unit testing and deployment on live system
- nodes
- Responsible for the management and delivery of assigned projects, handling efficiently multiple internal
- and external stakeholders
- Handles the in-house development on all charging system nodes
- Functions as Charging reference for the charging solution
- Communicate with the vendors to be up to date with their road map
- As charging interface, participates in major release upgrades for all charging system nodes, and ensure
- their impact on current services / offers / promotions
- Handles the alignment with Operations team for deployment planning and handover all agreed upon
- deliverables
- Act as second level of support for operations team and promptly react to customer complaints and fix any
- issue once identified in order maximize customer satisfaction
- Technically validating any supplier offer and plan and optimizing them as much as possible before
- proceeding with any approvals
- Manage the supplier and follow up on the project plan from solution phase until deployment on live
- system, and ensuring deliverables are done on time with the agreed scope and quality
- Follow up with operation & support functions on deployment and post launch tests for supplier related
Requirements
Education
- B.Sc. in Telecommunication and Electronics Engineering
Experience
- 5 years of experience in the IT / Telecom field of which at least 3 in the charging function
- Software development Experience, Java , SQL
- Basic knowledge of GSM environment & protocols
- Hands-on experience on OCS nodes
- Basic experience in project management
- Skills and abilities
- Good communication skills
- Good planning & organizational skills
- Very good analytical skills
- Good interpersonal skills & team work
- Very good English language is mandatory
- Very good business sense
About the Company
Orange is one of the world’s leading telecommunications operators with sales of 43.5 billion euros in 2022 and 136,000 employees worldwide at 31 December 2022, including 75,000 employees in France. The Group has a total customer base of 287 million customers worldwide at 31 December 2022, including 242 million mobile customers and 24 million fixed broadband customers. The Group is present in 26 countries. Orange is also a leading provider of global IT and telecommunication services to multinational companies under the brand Orange Business.