Internal Communications Associate

Job description / Role

INSPIRE | EXHILARATE | DELIGHT

For over six decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. The Group, in its endeavour to excel as a hybrid retailer, has reinforced its distribution and marketing services with a portfolio of eight owned brands and over 300 international brands in the luxury, beauty, fashion, and art de vivre categories. More recently, the Group expanded its expertise into new categories of luxury watches, jewellery, and eyewear.

Every step at Chalhoub Group is taken with the customer at heart. Be it constantly reinventing itself or focusing on innovation to provide luxury experiences at over 750+ experiential retail stores, online and through mobile apps, each touch point leads to delighting the customer.

Today, Chalhoub Group stands for 14,000 skilled and talented professionals across seven countries, whose cohesive efforts have resulted in the Group being ranked third in the Middle East and first in Saudi Arabia as a Great Place to Work®.

What you'll be doing

At Chalhoub, we give iconic brands a voice. Working as Internal Communication Associate you will handle all press releases, media roster monitoring, and image building to ensure smooth brand building.

is responsible for maintaining, developing and managing the internal communication channels of the Group, creating Group cohesion, and conveying the Group Management's messages in adherence with Group image.

Key Responsibilities

- Implement activities under close supervision
- Escalate complex problems to the relevant person to ensure case/issue is closed efficiently and in timely a manner
- Create content that is relevant, adapted to the audience & to the tool
- Update all adopted communication tools (uploading/posting of content)
- Participate in the preparation and implementation of Group events
- Act as the voice of employees through surveys, visits and workshops
- Liaise with different internal communication contributors (businesses, countries) and provide needed support
- Participate in relevant projects and community activities as and when needed
- Handle publicity that includes product/channel launches, facilitating feature stories, media replies and arranging for program highlights and scheduling listings.
- Implement brand's public relations strategies and respond to all media-related inquiries within the brand portfolio.
- Assist in the development and implementation of PR, marketing and branding campaigns.
- Build and maintain a permanent relationship with the press
- Build media collateral, Research, develop, write and distribute press releases and 'sell in' stories to key target media channels, execute campaign measurement and evaluation.
- Manage the PR aspect of a possible crisis situation.
- Increase brand credibility and come up with ideas that can be translated into communications campaigns.
- Create press materials including news releases, toolkits, and media advisories.
- Manage campaign databases and assist in the roll-out of the campaigns.
- Ensure that campaigns run to agreed budgets.
- Coordinate ideas and opportunities for feature articles, interviews, presentations, and other public relations activities.
- Confer with production and support personnel to produce or coordinate production of advertisements and promotions.
- Study the objectives, promotional policies and needs of organizations to develop public relations strategies that will influence public opinion or promote ideas, products and services.

Requirements

What you'll need to succeed

- 2 years experince in Internal communication & PR
- English Language

What we can offer you

With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.

About the Company

The Chalhoub Group is the leading partner for luxury across the Middle East since 1955. As an expert in retail, distribution and marketing services based in Dubai, the group has become a major player in the fashion, beauty and gift sectors regionally.

By blending its Middle East expertise and intimate knowledge of luxury, Chalhoub Group is building brands in the region, by offering service excellence to all its partners and a unique experience to its customers through its passionate teams.

With a growing workforce of more than 9,000 people, implemented in 14 countries, as well as the operating of over 470 retail outlets, the group's success is attributed to its most valued asset of highly skilled and dedicated teams. Professionalism and passion are what fuel the Chalhoub Group's competitive edge in today's market.

By being committed to implementing sustainable practices into their business, the Chalhoub Group has been awarded in 2013 the CSR Label from the Dubai Chamber of Commerce.