IT Operations Engineer

Job description / Role

Role purpose:
• Support dockerized Java application 24/7 over clustered Linux environment including SQL execution.
• Deliver new application releases using GoCD pipelines.
• Support the delivery manager in delivery run train and testing team in application functional testing and validating the results/error-messages.

Key accountabilities and decision ownership:
• Technical Operation:
• Experienced with Linux based systems.
• Experienced with application servers and middleware components (WebLogic).
• Experienced with web servers and its security hardening (Apache).
• Experienced with Dockerized applications and managing Docker Deployments (Docker Compose).
• Experienced with Java EE (Java 8 or higher is preferred).
• Troubleshooting experience with Java applications.
• Database Experience (Oracle DB).
• Scripting languages (Shell, Python).
• Very good understanding of networking and networking appliances: routing, switching, load balancers, firewalls.
• Very good understanding of Continuous Integration & Delivery Tools (Jenkins/GoCD).
• Very good understanding of VCS (Git/SVN).
• Very good understanding of configuration management tools (ansible).
• Fair experience with Jira and Confluence.
• Fair experience with working in an Agile environment (Scrum, SaFe).
• Ability to document process flow diagrams.
• Familiar with systems integration.
• Knowledge of REST/SOAP APIs is a plus.
• Knowledge of Splunk monitoring tool is a plus.
• Certified in WebLogic is a plus.
• Certified in RHCSA is a plus.
• Escalate and communicate raised issues from Vodafone OpCos to vendor's support.
• Keep up to date with the new product versions and new releases.
• Transfer the knowledge to other team members when necessary.
• Ensure to use the pre-production environment for testing activities before launching a new service.
• Ensure to maintain the preproduction environment similar to the production platform.
• Ensure to maintain the preproduction environment availability for all the backend systems excluding planned outage.
• Manage installing and upgrading software. This includes the deployment of new shipments.
• Managing any crisis related to the system.
• Follow the crisis management process.
• Automating or scripting manual tasks.

Requirements

Core competencies, knowledge, and experience:
• Responsible for backend Linux servers infrastructure.
• Have access to backend logs to investigate errors.
• Join calls with stakeholders / Vendor during the implementation phase.
• Join daily standup call with business / vendor to share the service updates.
• Integrate and test the connectivity with all 3rd parties "VGECO, CFS, CIAM, Etc" systems.
• Extract reports from Oracle DB using SQL/SQLplus.
• Document process flow diagrams.

Must-have technical / professional qualifications:
• Bachelor's degree or higher in Engineering, Computer Science, or other related technical fields.
• 1 or 2 years as a Linux Engineer/System administrator.
• Good written and speaking English skills.
• Advanced verbal and written communication and coordination skills in English.
• Strong problem-solving and analytical skills.
• Have a can-do attitude, quick learner, able to come up speed on multiple technologies quickly.

About the Company

At Vodafone, we are known for our technology, but the truth is, it is humanity that drives our business forward. With the global pandemic raising so many questions for tech brands, it has highlighted the leading role that we need to play.

We believe that, when working together, humanity and technology can find the answers and create a better future for all.

Working at Vodafone is all about helping people feel ready to benefit from new technology. We bring the future to even the most remote places, using technology to help families in disaster zones, showing young people that a phone is not just for fun and thinking about technology that doesn’t even exist yet.