Junior Account Manager (Export)

Job description / Role

Job Description

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Raya Foods; one of Raya's subsidiaries, is hiring a Junior Account Manager (Export).

What will you do:
- Build and maintain strong, long-term relationships with existing and prospective clients.
- Act as the primary point of contact for client inquiries, orders, and concerns.
- Achieve business objectives and sales targets through prospecting for new clients and current clients' development.
- Monitor competitor activity and market trends to stay ahead of industry developments.
- Coordinate order processing, shipment scheduling, and delivery logistics in collaboration with the operations team.
- Ensure accuracy and efficiency in orders' fulfillment to meet customer expectations.
- Resolve and keep an accurate record of customer complaints.
- Work closely with internal teams, including Quality, Logistics, and Procurement, to ensure seamless operations.

Requirements

Skills

What will you need?

Interpersonal skills:
- Ownership.
- Functional Skills.
- Ideas presentation and taking initiative.
- Continuous Learning.
- Customer Centricity.

Technical Skills:
- Good Microsoft Office skills.
- Good problem-solving skills.
- Good multi-tasking skills.
- Experience in customer support is a plus.
- Proficiency in English.

About the Company

Raya Holding for Financial Investments, a leading investment conglomerate, established in 1999 in Egypt with a vision to be a market leader and to grow into a solid financial conglomerate with multifaceted operations.

Headquarter located in Cairo, Egypt; Raya Holding is managing a diversified investment portfolio of 13 lines of business in the various industries of e-payment, information technology, contact center, smart buildings, consumer electronics, food and beverage, land transport, PET remanufacturing, automotive, FMCG and home appliances

Raya Holding is listed in the Egyptian Exchange (EGX) since 2005, while the company empowers more than 12,000 proficient employees, accommodating to a wide international customer base from offices based in Egypt, Saudi Arabia, UAE, Qatar, Poland, Nigeria and Tanzania.

Raya's Lines of Business include; Aman for e-payments, Aman for Financial Services, BariQ, Ostool, Raya Contact Center, Raya Foods, Raya Information Technology, Raya Food Trading, Raya Restaurants, Raya Smart Buildings, Raya Trade, Raya Auto and Haier - Raya Electric.