Monetization & Charging Lead

Job description / Role

Role purpose:
- Design and Engineer the solution based on Cloud technologies and Open Source components (Graphana, Kibana), CI/CD (Jenkins, JMeter).
- Design and Engineer the software for complying with state-of-the-art Cyber Security guidelines and requirements
- Design and Develop backend applications using technologies like JAVA, Python, etc. . Designing PoC as well as designing and developing integrations based on opensource components and APIs using CI/CD process (e.g. developing interfaces or protocol for automatic testing tools, developing automatic test scripts, etc)
- Design and develop new Charging products for new 5G Core innovative monetization streams.
- Analyse, together with the business demand areas, the needs, requirements and expectations for the definition and implementation of the different functionalities of commercial products
- Interact with COM SQUAD and Tribe, IT and Operations for design, delivery and troubleshooting
- Create technical designs, configuration builds and unit testing of tariff configurations for the charging service.
- Develop automatic test case with Behaviour Driven Language for each new product category and adaption of existing ones for existing products categories
- Provide technical support for all associated system testing and system integration testing for all tariff configuration.
- Tariff configurations includes all Vodafone's products (Mobile prepaid and postpaid, Fixed, etc) across the Consumer & Enterprise business, for both new and existing configurations.
- Create a fit for purpose technical design solution to meet business needs and own the corresponding technical configuration, resource management, capacity management, technical release planning, system testing and /or quality assurance.
- Support incidents and contribute for incident resolution.
- Share technical expertise with the wider team.
- Configuration is updated on a regular basis using an Agile release model across Technology (NW, IT)
- StandBy and availability for supporting delivery extra time in case of planned releases during weekend or orvernight
- Work with all parts of the business, including partners, to ensure that planned configuration releases are delivered right first time every time.

Responsibilities
- Design and deliver complex tariff designs, configuration builds and complete unit testing to meet business needs and marketing campaigns.
- Design solutions leveraging out of the box capabilities where possible (including PoC = Proof of Concept)
- Work with CCS Technology Vendor when new capabilities are required
- Lead design reviews and assurance activities throughout the design lifecycle ensuring compliance to design standards, domain roadmaps, and technical target designs throughout the development life cycle.
- Lead and assure design effort for technical demand, acting as a key sign-off of technical artefacts (Low Level Design, Migration Designs, Implementation & Test Approaches, Operational Support Handover, etc.)
- Be a Technical Point of Contact and functional and technical expert for tariff configuration supporting planned releases and incidents.
- Share tariff guidance within the CCS Engineering team and with Operation
- Interact with, plan and monitor technical efforts to support successful delivery of products.
- Develop and maintain relationships with external partners, teams and local operating company technology leads
- Provide high level estimates of cost and timescales for projects under early consideration, supporting the Domain lead in assuring and challenging technical scope.
- Comply with regulatory & security policies, procedures and processes.

Requirements

Knowledge and experience
- Preference 2 years' experience in charging area/configuration
- Logical thinker and problem solver with a pragmatic approach to solution development
- Experience of challenging others in doing what's right for the good of the business.
- A deep understanding of technical security concepts to protect us and our users.
- Strong communicator, with a passion for new technology and a drive to push boundaries

Key accountabilities and decision ownership
- Design, Drive and Deliver the Convergent Charging Service (CCS)
- Decide and Influence the best software architecture for legacy / 5G charging applications.
- Design and Implement Capacity Planning for CCS
- Lead assigned projects coordinating the involved Technology Providers (aka Vendors)
- Define and Structure business requirement in coordination with Business Unit following SAFe / Agile approach

Core competencies, knowledge and experience
- Charging and Rating Services and Digital Services experience
- DevOps process and tools (Harbor, Helm, Jenkins, GitLab, Jmeter)
- Programming skills and experience
- Experience in IT projects delivery

Must have technical / professional qualifications:
- MSc/BSc in Computer Science (mandatory)
- Fluent in English (mandatory), knowledge of Italian is welcomed
- Analytical ability, creativity and problem-solving (mandatory)
- Knowledge in charging applications
- Experience in SOAP, Diameter, Restful API appreciated

About the Company

At Vodafone, we are known for our technology, but the truth is, it is humanity that drives our business forward. With the global pandemic raising so many questions for tech brands, it has highlighted the leading role that we need to play.

We believe that, when working together, humanity and technology can find the answers and create a better future for all.

Working at Vodafone is all about helping people feel ready to benefit from new technology. We bring the future to even the most remote places, using technology to help families in disaster zones, showing young people that a phone is not just for fun and thinking about technology that doesn’t even exist yet.