Job description / Role
About the role
Purpose of the job
To manage and maintain Active directory and Exchange systems.
Duties and responsibilities
- Install new and rebuild existing servers and configure hardware, peripherals, services, settings, directories, and storage.
- Develop and maintain installation and configuration procedures; contribute to and maintain system standards.
- Perform daily system and security monitoring, verify the integrity and availability of all hardware, server resources, systems and key processes, review system and application logs.
- Perform daily backup operations, ensure all required file systems and system data are successfully backed up to the appropriate media and integrity checked regularly.
- Provide support to various end user and developer groups by request.
- Apply OS patches and upgrades on a regular basis.
- Administering, configuring, and maintaining Microsoft Exchange server.
- Managing mailboxes, public folders, and other mailbox resources.
- Troubleshooting Exchange server issues and performance tuning.
- Developing and implementing anti-spam and anti-virus measures.
- Creating and managing mailbox stores and distribution groups.
- Configuring and managing mobile devices that link to Exchange.
- Performing backups, restores, and setting up disaster recovery plans.
- Monitoring Exchange server performance and optimizing server resources.
- Performing Exchange server upgrades and patching as needed.
- Providing end-user support and troubleshooting.
Requirements
Job specification
Education
- Bachelor's degree in Engineering or any related field from a recognized university.
Experience
- 6+ years experience working in IT.
- Experience engineering support of Active Directory, DNS, and any additional Microsoft.
- Experience with Active Directory including GPO, DNS and DHCP.
- Experience with capacity planning, performance monitoring and maintenance planning to ensure high availability.
- Work closely with network engineering in the development, coordination, troubleshooting of enterprise network security systems and implementation of appropriate rulesets.
- Participate with implementation of solutions involving data encryption, data masking, secure file transfers, and data leakage prevention. Supports new initiatives related to regulatory mandates.
- Assist in maintaining Application Packaging Standards / Desktop Standards / Hardware Imaging / OS Patches, etc.
- Design / Develop PowerShell Scripts for Automation of Operational Process, where appropriate
- Implement / Support Security Policies / Audits - Troubleshoot / Resolve Security Permissions Issues.
- Interface with Systems Admins / DBAs to Improve Operational Processes / Engineering Standards, etc.
- Experience with at least one scripting language (PowerShell / VBScript / Python, etc.).
- Exchange Administration / Support; SQL Server Administration / Support.
Skills and Abilities
- Very good English both spoken and written.
- Very good computer skills.
- Strong Customer Orientation.
- Strong communication, listening & interpersonal skills.
- Flexibility & ability to work in a team.
- Self-confident with professional behaviour & attitude.
- High sense of time management.
About the Company
Orange is one of the world’s leading telecommunications operators with sales of 43.5 billion euros in 2022 and 136,000 employees worldwide at 31 December 2022, including 75,000 employees in France. The Group has a total customer base of 287 million customers worldwide at 31 December 2022, including 242 million mobile customers and 24 million fixed broadband customers. The Group is present in 26 countries. Orange is also a leading provider of global IT and telecommunication services to multinational companies under the brand Orange Business.