Office Manager - CEO

Job description / Role

Office Manager - CEO, Egypt

The Role Responsibilities

- Effective management & co-ordination of diary(s) for MDs / Senior RMs including booking of internal & external meetings/appointments
- Organise travel itineraries including meeting coordination, booking flights and transfers, booking hotel and other facilities, handling visas applications etc.
- Meeting arrangements and logistics thereof - scheduling, room bookings, catering, video conference call etc.
- Manage all procurement requests / Vendor Creation and liaise between various departments and external vendors
- Prepare and submit expense claims for the MDs / Senior RMs for reimbursement of business expenses and ensure company policy is adhered to
- Ensure expense claims, ePro and IT requests submitted by direct reports are in order before approval
- Raise e-procurement for payment made to invoices and tracking of payment status
- Raise SRMS for IT requirements, follow up and ensure closure of the requisitions
- Handling of Employee portal system on HR matters and P3 management of Line Manager's direct reports
- Submit G&E on behalf of the team for events as necessary / T&E for the seniors when requested.
- Driver management - Pool car Driver time sheet + T&E review & Submission as and when required
- Ensuring archives and files are maintained in effective format where necessary
- Administrative and logistic support for onboarding new employees
- Monitor attendance/leave plan, work lists and trainings of department
- Ensure confidentiality and privacy of all information in CCIB department including: any and all client related matters, staff related private information, Bank records, policies and procedures
- Maintain departments email distribution lists, generic mailboxes, SharePoint, Shared Folder
- Provide administrative support to team members on an ad hoc basis.

Regulatory and Business Conduct

- Display exemplary conduct and live by the Group's Values and Code of Conduct.
- Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
- Support CCIB team to achieve the outcomes set out in the Bank's Conduct Principles: The Right Environment.
- Embed the Group's Values and Group Code of Conduct to ensure adherence with the highest standards of ethics. Comply with relevant policies, processes and regulations, as part of the culture. Lead by example by displaying exemplary conduct behaviours
- Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key stakeholders

- Direct / Indirect reports of the Head of CCIB & GS, FI, Strategy, Risk, Corporate Affairs, Finance, Legal and Compliance, all PA's
- Offices of other members of the Management Team+ Regional Team. Team members in the country.
- Team members across the region

Requirements

Our Ideal Candidate

- Excellent written and oral communication skills.
- The ability to work effectively with senior level staff throughout the organisation, across different countries and cultures, demonstrating a professional approach.
- Working independently with minimal guidance whenever necessary
- Good working knowledge of Microsoft (including Outlook, Word, Excel and PowerPoint)
- Excellent telephone manners
- Ability to prioritise multiple tasks, work to deadlines and effectively manage time.
- Be able to work under pressure.
- Strong awareness of and adherence to SCB policies (eg travel, expense policy, and being compliant)

Role Specific Competencies

- Time Management Skills
- Verbal and Written Communication Skills
- Customer and Client Focused
- Computer Literate (Outlook, Word, Excel, Other Tools)
- Organization Skills

About the Company

Standard Chartered Bank started in 1958 in UAE with its first branch in Sharjah. The Group’s business gradually increased in Dubai with the opening of several branches and today, Dubai is the administrative hub of the Middle East and South Asia Region. In its 43rd year, the Bank enjoys the position of having the most extensive branch network among foreign international banks in UAE with 10 branches emirate-wide.

Standard Chartered is an international bank, focused on the established and emerging markets of Asia, Africa, the Middle East and Latin America with an extensive global network of more than 600 offices in over 50 countries. The three principal business groups are Global Markets, Personal Banking and Corporate and Institutional Banking.

In UAE, we are one of the leading banks, offering an extensive range of products and services for personal customers, local companies, multinational corporate and financial institutions.