Oracle Senior Advisor Service Delivery

Job description / Role

Job Description
- Responsible for:

Overseeing end-to-end project management and service delivery related to Oracle Fusion Application implementations. You will lead a team of consultants, manage project timelines, budgets, and resources, and ensure the successful delivery of high-quality solutions to our clients.

Key KPIs include:
- Stakeholder Communication Management
- Change Management
- Customer Satisfaction
- Team Collaboration
- Resource Utilization
- Risk Management
- Scope Management
- Budget Management
- Lead and manage Oracle Fusion Application implementation projects, ensuring adherence to scope, timelines, and budget.
- Collaborate with cross-functional teams for seamless project execution.
- Monitor project progress, track key performance indicators (KPIs), and ensure timely and quality project delivery.
- Define project objectives, deliverables, and resource requirements.
- Identify project risks, issues, and dependencies, implementing mitigation strategies.
- Lead a team of consultants.
- Serve as the primary point of contact for clients, managing their expectations and providing regular updates.
- Plan, organize, and coordinate project activities from requirement gathering to post-implementation support.
- Drive continuous improvement initiatives and lessons learned sessions to enhance project delivery processes.

Requirements

Personal Skills
- 12+ years of proven experience as a Project Manager or Service Delivery Manager, specifically leading Oracle Fusion Application implementation projects.
- PMP or PRINCE2 certification preferred.
- Teamwork & Collaboration.
- Multitasking.
- Working Under Pressure.
- Effective C-Level Communication.
- Taking Initiative.
- Enjoying Challenge.
- Problem Solving Skills.
- Analytical Skills.
- Attention to details.
- Quality focused.

Technical Skills
- In-depth knowledge of Oracle Fusion Applications and their modules such as ERP, HCM, SCM, etc.
- Experience with project management tools and methodologies.
- Previous experience in a consulting or system integration environment will be advantageous.
- Strong project management skills, including project planning, risk management, resource allocation, and budget management.

Education
- Bachelor's degree in Computer Science, Software Engineering, or a related field.

About the Company

Giza Systems, a leading systems integrator in the MEA region, designs and deploys industry-specific technology solutions for asset-intensive industries such as the telecoms, utilities, oil and gas, hospitality and real estate among other market sectors. We help our clients streamline their operations and businesses through our portfolio of solutions, managed services, and consultancy practice. Our team of 1000 professionals are spread throughout the region with anchor offices in Cairo, Riyadh, Dubai, Doha, Nairobi, Dar-es-Salaam, Abuja, Kampala and New Jersey, allowing us to service an ever-increasing client base in over 40 countries.