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Job description / Role
MAIN JOB PURPOSE:
The People Experience Lead (PEL) is the primary contact for all Unilever SC 6th October plants' line managers and employees for a better experience through key employee moments such as on-boarding; role move; time off; etc. They work with various teams within the HR network to enable a smooth end-to-end employee experience for employees' day-to-day HR needs.
PEL is responsible for ensuring that employee policies, practices and programs are consistently applied and aligned with labor law regulations. PEL also plays a key role for knowledge management and feeding insights into enhancing artificial intelligence of the technology platforms.
JOB SUMMARY
· Ensure each employee has a great experience in any of the Key Employee Moments.
· Is the single point of contact for employees and line managers regarding all queries relevant to HR systems and processes; to enable a flawless end-to-end experience for day to day HR needs.
· Takes a proactive, strategic approach to employee relations by identifying employee relations trends, recommending solutions that address root-cause of issue and taking actions for execution.
· Works closely with the HR Business Partner, Payroll, Reward, Global Mobility, Data Specialist and Talent Acquisition Team, and provides support and subject matter expertise to recommend appropriate action to resolve disputes.
· Ensures that our employees and line managers experience the best we have to offer, using client-facing, customer care; problem solving, and analytical skills to ensure tasks are actioned to the highest possible standard.
· Responsible for ensuring consistency of employee policies, practices, and programs.
· Ensures alignment of HR policies and procedures with the Egyptian Labor Law.
· Provides operational support and guidance on performance improvement, disciplinary, grievance, absence, redundancy processes, etc. in line with local governance and legislation; this includes case management of these examples through to conclusion.
· Works with internal HR team to ensure policies/processes are updated.
Requirements
KEY REQUIREMENTS
· Bachelor's degree in Management, HR or any related field.
· 3-5 Years working in HR Operations or as an HR Generalist in a manufacturing environment.
· Background in employee relations and case management.
· Comprehensive knowledge in Egyptian employment & Labor Law.
· Ability to work independently and in a teamwork environment
About the Company
Unilever is one of the leading FMCG company with 400 brands spanning 14 categories of home, personal care and foods products, no other company touches so many people's lives in so many different ways.
Our brand portfolio has made us leaders in every field in which we work. It ranges from much-loved world favourites including Lipton, Knorr, Dove and Omo, to trusted local brands such as Blue Band and Suave.
From comforting soups to warm a winter's day, to sensuous soaps that make you feel fabulous, our products help people get more out of life.
We're constantly enhancing our brands to deliver more intense, rewarding product experiences. We invest €1 billion every year in cutting edge research and development, and have five laboratories around the world that explore new thinking and techniques to help develop our products.