Job description / Role
Customer Success Services (CSS)/ Success Services Engineer (SSE)
Location: Egypt
Oracle Customer Success Services (CSS)
Oracle Customer Success Services is a One Oracle approach to ensuring customer success, through a broad set of services and solutions that are supported by certified and experienced implementers, helping to accelerate the entire customer journey. Customer Success Services provides a customer-centric delivery and support-integrated service, in conjunction with Oracle Development.
Who are we?
Customer Success Services (CSS) organization is a global, innovative, open-minded and diverse team of highly skilled technical engineers. CSS Engineering establishes long-term trusted relationships with Oracle's key customers helping them to maximize their Oracle Cloud and on-premise investment, innovate faster, and accelerate their business success with solutions for all Oracle Cloud, multi-cloud and on-premise environments.
Job Description
We are looking for a Senior Principal / Principal Success Services Engineer who will be responsible of Cloud Data management domain of CSS customer solutions for OnPrem, private, public multi-cloud and Cloud at Customer (ExaCC) technologies, understanding the Customer Business and Industry requirements to provide the best service solution.
Requirements
In terms of technical skills:
- Database Administration 11g/12c/19c General RDBMS Issues and DBA activities.
- Backup and Recovery (RMAN, Secure Backup, DULL tool ..etc)
- Migration /Upgrades and loading data
- Oracle Data Guard and Oracle Real Application Cluster/ASM
- Database Security (Database Vault, Audit Vault and Database Firewall, Transparent Data Encryption (TDE), Virtual Private Database (VPD), Oracle Data Masking & Redaction, Oracle Label Security)
- Systems -Exadata configuration, Administration, Patching, Baremetal restore, Performance Tuning, Migrations, Upgrades, DBFS, VLAN tagging and HCC compression.
- Oracle Golden Gate (Installation Configuration, replications Classic , Integrated and Coordinated, performance, Veridata installation and configuration for creating comparisons, Plugin for OEM)
- Oracle Performance Tuning
- Enterprise Manager & Cloud
- Business and communications skills are mandatory required, selected candidate will be working along with sales/pre-sales to build LoEs and customer orientation meetings
About the Company
Oracle offers an integrated array of applications, databases, servers, storage, and cloud technologies to empower modern business. For most companies, flexibility is critical. Oracle provides a wide choice of software, systems, and cloud deployment models - including public, on-premises, and hybrid clouds - to ensure that technology flexes to the unique needs of a business.
Oracle Cloud is a complete, integrated stack of platform, infrastructure, and application services. With advanced scalability and security, Oracle Cloud enables technical agility across the enterprise, connects people to information for clearer insights, and fosters efficiency through simplified workflows.
More than 420,000 customers across 145 countries have harnessed Oracle technology to accelerate their digital transformation.