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Job description / Role
Oracle Cloud Infrastructure (OCI) is building a next generation Infrastructure-as-a-Service that supports the most demanding mission-critical customer requirements, operating at cloud scale to provide a secure, distributed, multi-tenant cloud environment.
The OCI Customer Engineering team is chartered with directly assisting customers in implementing workloads on OCI. This team is a customer facing group with Cloud Delivery
Managers accountable for workload implementation with the support of Solutions Architects and specialized members of technical staff. A typical customer engagement will be to validate customer requirements, ensure proper architecture to meet the requirements and assist the customer in leveraging native OCI cloud services to implement their workload. The hands-on nature of this role will result in the delivery managers, solutions architects and engineers becoming trusted advisors to the customer.
This is your opportunity to be a core part of the team helps to drive adoption of OCI. The Oracle Cloud Infrastructure team is looking for members of technical staff possessing deep technical skills in systems architecture and cloud computing. The ideal candidates will have excellent customer-facing skills and a passion for educating, training, designing and building cloud solutions for a diverse and challenging set of customer solutions. This role is Fusion Middleware focused, working primarily on migrations for customers with this suite of products.
In this role you will work closely with a team of Cloud Delivery Managers and Solutions Architects to migrate customer workloads to the cloud. You will take your full stack IaaS knowledge to perform customer migrations to OCI. You will collaborate closely with the field team and customer to ensure a successful and timely migration and be a key resource for driving OCI consumption.
As a Member of Technical Staff for the OCI Customer Engineering team you will drive customer success in moving to OCI. You will collaborate across OCI and Oracle product and service teams to expand your knowledge and impact while working in a highly visible and impactful team. This role will have the opportunity to help shape the next generation of cloud computing and influence the adoption and usage patterns among enterprise and web-scale customers.
ROLES AND RESPONSIBILITIES
- Participate in deeply technical architectural discussions with customers, partners and Oracle field personnel to ensure customer on-boarding plans will result in successful customer deployments on OCI.
- Be the public face of solutions by acting as the subject matter expert to internal Oracle teams and directly to customers.
- Capture and share best-practice knowledge amongst the field and internal teams.
- Author or contribute to customer-facing publications such as whitepapers, handbooks and presentations.
- Capture and share best-practice knowledge amongst the field and internal teams.
- Act as a technical liaison between customers and service engineering teams.
Requirements
BASIC QUALIFICATIONS
- Demonstrated experience in architecting, deploying and management of solutions. Past experience working directly in customer implementations is highly desirable.
- IaaS experience
- 5 years of experience working with a range of Oracle Fusion Middleware products (SOA, WebLogic, JCS, ODI etc.)
- Possess 10 years of IT development or implementation/consulting experience in the software or infrastructure industries and demonstrate an intermediate understanding of applications, server technology, networking and security.
- Strong verbal and written communications skills. Past experience writing and publishing technical white papers.
- The successful candidate will have spent at least 5 years of their career in customer facing roles with a proven record of earning trust as well as effective collaborations across multiple internal organizations and in interactions with partner and customers.
- Mid-level systems administration experience on either *nix or Windows.
- BS/MS degree required; Computer Science, Math or Engineering degree with Technical background highly desired; Advanced Degree a plus.
PREFERRED QUALIFICATIONS
- Oracle DBA experience including working with RAC, Data Guard and GoldenGate
- An understanding of Oracle Cloud Native services
- Experience migrating or transforming customer solutions to the cloud.
- Familiarity with common enterprise solutions (i.e., Oracle, Microsoft, SAP, VMWare, etc.)
- Experience with other cloud platform including AWS, Azure or Google Compute Platform is a plus.
- Experience with Infrastructure Automated Deployment models preferably leveraging CI/CD supported by DevOps teams
Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, national origin, sexual orientation, gender identity, disability and protected veteran status or any other characteristic protected by law.
About the Company
Oracle offers an integrated array of applications, databases, servers, storage, and cloud technologies to empower modern business. For most companies, flexibility is critical. Oracle provides a wide choice of software, systems, and cloud deployment models - including public, on-premises, and hybrid clouds - to ensure that technology flexes to the unique needs of a business.
Oracle Cloud is a complete, integrated stack of platform, infrastructure, and application services. With advanced scalability and security, Oracle Cloud enables technical agility across the enterprise, connects people to information for clearer insights, and fosters efficiency through simplified workflows.
More than 420,000 customers across 145 countries have harnessed Oracle technology to accelerate their digital transformation.