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Job description / Role
• Approach new clients who might benefit from ESRI NEA’s services and maximizing client in designated regions and industry through networking, courtesy and follow-up calls
• Responsible for preparing requested reports and keeping customers’ records
• Comply to Alkan CIT Group’s strategies, to ensure meeting the annual sales target of the assigned account
• Create technical presentations and ensure that it satisfies the client needs in terms of quality, price and delivery
• Provide technical advice to customers on all aspects of the installation and use of computer systems and networks
• Ensure good quality of services by developing a thorough and detailed knowledge of technical specifications and other features of ESRI NEA systems and processes, and documenting them
• Network and follow up with the existing customers to maintain good relationships and links with these customers and promote additional products and upgrades
Requirements
• Bachelor in Computer Science or Equivalent
• Minimum of 3-5 of experience in the same industry
• Preferable to have an existing network of clients within the same industry
• Knowledge of Market research tools
• Fluency in both English and Arabic languages
About the Company
Alkan CIT is a leading telecommunication solution provider that offers a variety of turnkey solutions for telecom operators in the Middle East and Africa. With local presence in most countries of the MEA region, we fully support the operators’ business from the planning phase to full operation. Services include GSM/CDMA network planning & rollout, installation & commissioning, operation & maintenance, quality of service monitoring, Revenue assurance & Fraud management, network security, value added services (VAS), GIS applications and help desk.