Senior Business Analyst - GBS

Job description / Role

Job Description
- Identifying and analyzing business needs and translating them into technical solutions.
- The Senior Business Analyst will be responsible for gathering and documenting requirements, creating functional specifications, and working with cross-functional teams to ensure that the solutions meet business needs.
- Work with business stakeholders to identify and analyze business needs and translate them into technical solutions.
- Gather and document requirements and create functional specifications for development teams.
- Work with cross-functional teams, including project managers, developers, and quality assurance analysts, to ensure that solutions meet business needs.
- Develop and maintain project plans, status reports, and other project documentation.
- Perform data analysis and develop data models and workflows.
- Conduct user acceptance testing and ensure that solutions meet business requirements.
- Provide training and support to end-users.
- Continuously evaluate and improve processes and procedures
- Review the training material and user manual and conducts package specific training for the client.
- Develop and review the SOW (statement of work) before signed.
- Evaluate vendors with collaboration with the Pre-Sales team.
- Participate in the initiatives and R&D if needed.
- Review/Compile the compliance Matrix to demonstrate the capabilities of the proposed IT platform and submits presales team to compliable in the overall proposal.
- Conduct awareness session to the project team to explain project scope and objectives.
- Review all the TO BE processes and applications requirement deliverables developed by the Software Architect to ensure technical soundness, adherence to the project scope and meeting the customer expectations.

Requirements

Personal Skills
- Passionate about design solutions and do necessary customization with collaboration with the team or himself/herself to fulfill the customer requirements.
- Strong personal ownership and ability to set and meet high professional standards, flexible and responsive work style.
- Strong communication, interpersonal and presentation skills
- Ability to multi-task and work under pressure.
- Excellent leadership and people management skills.
- Excellent command of English

Technical Skills
- Bachelor's degree in a related field (e.g., Business, Engineering, or Computer Science).
- 4 - 6 years of proven experience as a Product Owner or similar role, with a track record of successfully delivering products to the market.
- Strong leadership skills with the ability to motivate and guide cross-functional teams.
- Excellent communication and interpersonal skills, with the ability to collaborate effectively with stakeholders at all levels
- Solid understanding of agile development methodologies, such as Scrum or Kanban.
- Familiarity with product management tools and software.
- Strong problem-solving and analytical skills.
- A passion for innovation and the ability to think strategically
- Certification in product management (e.g., Certified Scrum Product Owner) is a plus.
- Familiarity with project management tools, such as JIRA and Trello.
- Knowledge of SQL and experience in querying databases is a plus.
- Experience in using data visualization tools, such as Tableau and Power BI.
- Familiarity with requirements management tools, such as Rational DOORS and ARIS.

Education
- Bachelor's degree in a related field (e.g., Business, Engineering, or Computer Science).

About the Company

Giza Systems, a leading systems integrator in the MEA region, designs and deploys industry-specific technology solutions for asset-intensive industries such as the telecoms, utilities, oil and gas, hospitality and real estate among other market sectors. We help our clients streamline their operations and businesses through our portfolio of solutions, managed services, and consultancy practice. Our team of 1000 professionals are spread throughout the region with anchor offices in Cairo, Riyadh, Dubai, Doha, Nairobi, Dar-es-Salaam, Abuja, Kampala and New Jersey, allowing us to service an ever-increasing client base in over 40 countries.