Senior Store Services Specialist

Azadea Group

Cairo, Egypt

Posted
Ref: KP561-1245

Job description / Role

The Senior Store Services Specialist is responsible for supervising provided store services in order to ensure compliance with quality standards and resolves occurring problems within scope of authority.

Key Accountabilities

- Ensure proper maintenance of office and stores on daily basis in assigned areas as requested by the hierarchy and in compliance with departmental and company policies and procedures
- Inspect problematic areas, make recommendations, coordinate and/or conduct repair, improvements, installation, and maintenance
- Inspect workmanship of installations in order to ensure conformity to plans and specifications on facility maintenance projects
- Support the development of facilities policies, procedures and processes and establish best practices methodology (such as in energy management) in order to maintain retail chain and supporting functions
- Manage schedules and all maintenance works and provide support to the stores and the back office Assist in the management of the maintenance team and contractors Prepare progress reports on facilities maintenance projects

Requirements

Qualifications, Experience, Knowledge

- 5 years of experience in a similar field
- Previous experience in retail is a plus
- Knowledge and effective use of the principles and processes of providing customer and personnel services
- Fluency in English
- Proficiency in MS Office

Competencies

- Attention to details
- Analytical Thinking
- Planning and Organizing
- Customer Focus
- Driving and Achieving results
- Relationship Building
- Self - Development

About the Company

Azadea Group is a premier fashion and lifestyle retail company that owns and operates more than 50 leading international franchise concepts across the Middle East, North Africa, Asia and Europe. Since its inception in 1978, the Group has grown a substantial chain of stores representing leading international brand names in fashion and accessories, food and beverage, home furnishing, sporting goods and multimedia.With over 11,000 employees, the company boasts a solid infrastructure overseeing more than 600 stores spread across 15 countries including Algeria, Bahrain, Cyprus, Egypt, Ghana, Iraq, Jordan, Kazakhstan, Kingdom of Saudi Arabia, Kuwait, Lebanon, Oman, Pakistan, Qatar and United Arab Emirates.

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