Strategic Programs Senior Supervisor

Job description / Role

Key Accountabilities

Overview
Strategic Program Management:
- Develop and execute strategic initiatives aligned with organizational goals.
- Coordinate cross-functional teams to ensure successful program implementation.
- Monitor and report on the progress of strategic programs.

Culture Transformation:
- Lead cultural change initiatives to align the organization with its vision and values.
- Foster a positive and inclusive work environment.
- Implement programs to strengthen employee engagement and commitment.

Mega Program Oversight:
- Manage large-scale, high-impact and long term programs from initiation to completion.
- Ensure alignment with organizational objectives and stakeholder expectations.
- Mitigate risks and resolve issues to keep mega programs on track.

Stakeholder Management:
- Engage with key stakeholders to understand their needs and expectations.
- Build strong relationships with internal and external partners.
- Communicate effectively to keep stakeholders informed and engaged.

Resource Allocation:
- Optimize resource allocation for programs to ensure efficient use of time and budget.
- Work with HR and other departments to secure necessary resources.
- Balance competing priorities to meet program goals.

Performance Measurement:
- Develop and implement KPIs to assess the success of programs.
- Regularly evaluate and analyse program performance against established metrics.
- Use data-driven insights to drive continuous improvement.

Change Management:
- Implement effective change management strategies for programs.
- Address resistance and support teams through transitions.
- Foster a change-ready culture within the organization.

Budget Management:
- Develop and manage program budgets, ensuring fiscal responsibility.
- Monitor expenditures and identify cost-saving opportunities

Communication and Reporting:
- Create and deliver clear and concise reports to senior management.
- Communicate program updates, milestones, and challenges regularly.
- Facilitate transparent and open communication within the team.

Innovation and Continuous Improvement:
- Encourage a culture of innovation within program teams.
- Identify opportunities for process improvement and efficiency.
- Stay updated on industry best practices and emerging trends.

Requirements

Role Qualifications
- 5+ years of project/program management experience or relevant role
- A blend of strategic thinking, leadership, communication skills, and the ability to navigate complex organizational landscapes.
- Extensive experience in gathering and interpreting customer experience information.
- Fluent Spoken & written English Language
- Proven record of excellent communication with multi stakeholder in mega projects " including SLTs"
- Good decision-making skills, high communication skills and sense of ownership
- Leadership and change management skills.
- Excellent project management skills and experience.
- Exceptional interpersonal skills and a Customer-cantered approach
- Great organizational and business acumen
- Great use of structured approaches and time management abilities.
- Superb communication, collaboration, and problem-solving skills.
- Excellent Presenting skills
- Excellent Presentation design and story building skills

About the Company

At Vodafone, we are known for our technology, but the truth is, it is humanity that drives our business forward. With the global pandemic raising so many questions for tech brands, it has highlighted the leading role that we need to play.

We believe that, when working together, humanity and technology can find the answers and create a better future for all.

Working at Vodafone is all about helping people feel ready to benefit from new technology. We bring the future to even the most remote places, using technology to help families in disaster zones, showing young people that a phone is not just for fun and thinking about technology that doesn’t even exist yet.