Job description / Role
About the role
Job Description:
Responsibilities:
- Calling through a list of current and potential clients to collect data to measure customer satisfaction.
- Answering customer inquiries.
- Keeping track of customers that have been contacted and those who do not want to be contacted in the future.
- Entering detailed call logs for others to read and understand.
- Maintaining records of customer contacts.
- Maintaining records of survey responses.
- Following up on previous customers.
You'll be a great fit for this job if you:
- Have a professional speaking voice.
- Like to connect and work with people.
- Are coachable/teachable with willingness to learn and apply sales skills and teachings.
- Demonstrate strong work ethic and are goal driven.
- Can communicate a point in several ways to ensure that it is understood.
- Possess an upbeat, positive and enthusiastic attitude.
- Create relationships from a cold start.
- Are confident, persistent and not easily discouraged.
- Are highly self-motivated, focused and determined.
- Have strong communication and documentation skills, both oral and written.
Requirements
Job Specifications:
Education:
Education:
- Bachelor degree in any field.
Qualifications:
- Moderate to advanced English
Experience:
- 0-2 years of relevant experience.
Benefits:
- Free transportation
About the Company
Orange is one of the world’s leading telecommunications operators with sales of 43.5 billion euros in 2022 and 136,000 employees worldwide at 31 December 2022, including 75,000 employees in France. The Group has a total customer base of 287 million customers worldwide at 31 December 2022, including 242 million mobile customers and 24 million fixed broadband customers. The Group is present in 26 countries. Orange is also a leading provider of global IT and telecommunication services to multinational companies under the brand Orange Business.