TX 2nd Line Support Specialist

Vodafone Qatar

Egypt

Posted
Ref: SP420-684

Job description / Role

Employment: Full Time

What you'll do

Role purpose:
- Planning all configuration changes, H/W expansions, and S/W upgrades for Fixed core nodes, DPI, DNS, and CDNs following change management guidelines
- Provisioning new fixed core network nodes, finalizing all acceptance requirements, and handover to operations team
- Manage end to end TX capacity planning for Fixed Core including DPI, DNS, and Cashing nodes
- Assure international capacity is designed to maintain the required availability & operating within the design KPIs
- Building highest technical skills
- Adequacy/compliance to company values

Key accountabilities and decision ownership
- Responsible for planning of fixed core network including international GWs, Core Routers, DPI, DNS, and CDNs
- Responsible for transforming core metrics to technical KPIs, calculating TX requirements for next fiscal year for Int'l links, Fixed Core ring links, DPI, DNS and CDNs
- Responsible for ordering TX (International, Fixed core ring) links and Core nodes according to core metrics
- Managing stakeholders across different departments for links ordering, activation & scheduling dates (Acquisition, Fixed Planning & Design, Operation teams)
- Follow up to ensure links and Fixed core nodes are activated and manage end-to-end any technical issues that might arise
- Achieve optimum service distribution over Int'l links & core ring with efficient utilization of CDN available solutions
- Calculate Int'l & Core ring resiliency requirements based on Services (MI, Enterprise & ADSL) considering CDN efficiencies
- Align & participate in services distribution over current & new CDN solutions for efficient use & best utilization impact over Core ring & Int'l (CDNs installation, Farm upgrade/backup)
- Regular monitoring for all Int'l, Fixed core ring, and core bundle links to assure performance within design KPI
- Maintaining up-to-date core nodes with the latest recommended software version
- Maintaining Fixed core nodes resiliency
- Planning S/W upgrades & configuration hardening triggered by security requirements

Requirements

Education:
- B.Sc. Degree in communication / electronics engineering

Work Experience:
- Minimum of 3 years; post qualification experience preferably in an ISP environment.

Technical skills:
- BS in Electronics and Communication Engineering.
- 3 years' experience in ISP or equivalent experience.
- Excellent computer skills.
- CCNA, CCNP, CCNP-SP is a MUST.
- CCIE-SP is a plus.
- Python knowledge is a plus.

Personal skills:
- Analytical and interpersonal skills are essential; together with an ability to communicate effectively at all levels.
- Special requirements:
- A good command of written and spoken English is required.

About the Company

At Vodafone, we are known for our technology, but the truth is, it is humanity that drives our business forward. With the global pandemic raising so many questions for tech brands, it has highlighted the leading role that we need to play.

We believe that, when working together, humanity and technology can find the answers and create a better future for all.

Working at Vodafone is all about helping people feel ready to benefit from new technology. We bring the future to even the most remote places, using technology to help families in disaster zones, showing young people that a phone is not just for fun and thinking about technology that doesn’t even exist yet.

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