Dates flexible
Course Type
Professional Training Course
Yes (Details)
Course Fee

Course Overview

Performance Management is much wider than simple performance appraisal. It refers to activities tools processes and programmes that manage the performance of individual employees teams departments and other organizational units. This course will equip you with the knowledge and skills needed tobring the best out in your people and ensure that organisational and individual goalsare met in an effective and efficient manner.

Who should take this course

Line managers Team leaders HR professionals responsible for performance management policies and procedures Operational managers



Course content

Module 1 - Effective performance management:

  • Defining performance management
  • HR processes which facilitate performance management
  • Organisational objectives team and individual performance
  • Continuous organisational and individual improvement and development
  • The benefits of developing an LTD organisation
  • Defining an effective performance appraisal

Module 2 - Performance management tools:

  • Job descriptions aligned with organisational goals
  • Developing key performance indicators and SMART objectives
  • Giving and receiving feedback
  • Gathering reporting and using 360 degree feedback
  • Creating a performance balanced scorecard
  • Coaching for performance
  • Managing stress

Module 3 - Conducting an effective performance appraisal:

  • Clarifying the purpose of a performance appraisal
  • Preparing for managing and following up performance appraisal meeting Career planning
  • Personal development plans (PDP) and continuous professional development (CPD)

Module 4 - Managing poor performance:

  • Developing a positive manager / subordinate relationship
  • Identifying poor performance and reasons behind it
  • Dealing with poor performance
  • Performance Improvement Plans (PIP) Managing conflict Using the organisation's discipline policy

Module 5 - Benchmarking your organisation's performance:

  • The value of benchmarking against other organisations
  • How to benchmark Acting to bring about positive change
  • Evaluation of your organisation using the SWOT and PESTLE models

About Course Provider

London Training for Excellence offer a wide range of training courses in London for organisations and individuals who wish to advance their skills and knowledge in the business world. With a great training centre in London, London TFE have everything that is needed to understand the basic needs of a business. Each course focuses on the ‘real-life’ issues a business could face and how to tackle them with ease.

London TFE have a team of enthusiastic leaders and instructors who share a passion for education and want to deliver that same passion to every individual who wish to take a business to succession. Each training courses London encourages individual to aim high and reach their full potential.