Senior Manager - Sales Planner (Modern Trade)

L'Oreal Middle East


Ref: RP957-549

Job description / Role

Employment: Full Time

The world leader in cosmetics, L’Oréal is present in 150 countries on five continents. Our 35 international brands have allowed us to devote ourselves solely to one business: beauty, with a mission to provide the best in cosmetics innovation to all women and men globally. Our ambition is to win over another one billion consumers around the world by inventing the cosmetic products that meet the infinite diversity of their needs and desires through continued digital innovation. L’Oréal supports diversity and sustainable, ethical sourcing for all our products, and we have reduced our emissions by approx. 78% since 2005.

The DNA of L’Oréal is Innovation and we are driven by a real passion for the future. Our Research and Innovation Centres in India are the sixth innovation hub for L’Oréal worldwide to fuel local market innovations.

The distance between beauty and tech is closing rapidly, and we are determined to be pioneers in this new beauty tech world. New digital technologies and services are making the world of beauty move faster than ever before. Data and artificial intelligence are opening new horizons for personalization and customization. By incorporating digital into everything that we do, we are creating a better relationship with our consumers.

When beauty and tech collide, the impossible can happen!

In our journey, we are looking for talented individuals who can lead us on this mission.

Would you like to be a part of the adventure?

We have a suitable opportunity for the position of Senior Manager Sales Planner (Modern Trade). This is an individual contributor role where one must do analysis of market trends, business performance and its levers and make recommendations. You should have minimum 6 - 8 years in Sales Planning, General Trade Sales, or Modern Trade Sales. Applicants with experience in FMCG (either Key Accounts or sales operations) or retailing would be preferred. The location of the job will be Mumbai H.O.

Key Deliverables:

Business Planning:

• Responsible for Key Account Sales Planning and Forecasting

Business Performance and Reporting:

• Responsible for closely monitoring and tracking business delivery
• Root cause analysis – What’s working and What isn’t
• Solution Design and Deployment to ensure delivery in line with organisation’s objectives
• Leading the MIS team to ensure proper dashboarding and reporting of key KPIs

Reciprocal Partnership and Stakeholder alignment:

• Ensuring alignment across key stakeholders – Marketing, Supply Chain, Finance and Sales

Budget Management:

• Build and own the Modern Trade Spend Kitty
• Prioritise and optimize spends to maximise ROI

Business Transformation:

• Leading the Business Transformation agenda for Modern Trade across key Growth drivers (Availability, Visibility, and Implementation) and Enablers (Process, Capability, Organisation Design, Data, and Analytics)


Key Competencies:

• Understanding of the Modern Trade Channel: Ways of working
• Structured thinker with an Analytical bent of mind
• Good interpersonal and communication skills
• Keen learner with a desire to challenge the status quo and make an impact

Key Relationships:

This is a Team Management role. The role reports into the head of Sales Planning, Trade Marketing and Business Transformation.

• Internal: Key Accounts Chains, Marketing, Sales Development, Supply Chain and Regional Sales Team, Operations, Logistics, customer service and control team
• External: 3P agency partners

Physical Demands (e.g. % travel):

• Travel will be need based

Education and Work Experience:

• Should have worked in a front-line Modern Trade Sales role: NAM, KAM, ASM
• A stint in Trade Marketing will be an added advantage to the candidature

L’Oréal is committed to building a diverse environment and is proud to be an equal opportunity employer. L’Oréal closely prohibits discrimination against any employee or applicant for employment because of the individual’s race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability or any other characteristic protected by law.

About the Company

For more than a century, we have devoted our energy and our competencies solely to one business: beauty. We have chosen to offer our expertise in the service of women and men worldwide, meeting the infinite diversity of their beauty desires. We are committed to fulfilling this mission ethically and responsibly.

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