Team Leader - Outlet (AELP)

Job description / Role

Key tasks
- Analyses and responds appropriately to issues raised by guests or mystery shopper
- Awareness of current and forecast financial/business performance and is actively involved in analysing or implementing required changes
- Meets financial objectives based on budget or forecast
- Forecasts business levels with accuracy
- Organizes cross trainings when levels of business allows or when needed
- Track operating expense to adhere to budget
- Conceives and develops products, concepts or changes which generate incremental revenue
- Demonstrate your "business cap"
- Luxury service oriented and proud to extend service
- Deals diplomatically and skillfully during guest interactions
- Takes every opportunity to be a "sales person" and promote special events, promotions and facilities
- Quickly adapts a management style and uses interpersonal skills to suit his/her audience and the situation

Requirements

Skills
Level of Education
- Secondary professional education

Areas of study
- Food and beverage

Professional experiences
- 3 to 5 years

Languages essential
- English

About the Company

A caring employer providing respect, training and career development for our employees. An attractive employer offering more than 100 professions across the 5 continents.

We are much more than a world leader. We are 250,000 hoteliers with the same shared passion for welcoming. We take care of millions of guests in our 4,300 addresses and on our digital platforms. As an operator and franchisor (HotelServices), owner and investor (HotelInvest), we invest all our energy into making "Feel Welcome" resonate as the finest hotel promise.

From luxury to economy and in every corner of the globe, AccorHotels'​ more than 20 brands meet all the needs of business and leisure travelers seeking comfort, attention and high-quality services.