IFS - IT Support Associate (12 Months Fixed)

Job description / Role

IFS - IT Support Associate (12 Months Fixed) - Jerusalem

Line of Service
Internal Firm Services

Industry/Sector
Not Applicable

Specialism
IFS - Information Technology (IT)

Management Level
Associate

Job Description & Summary
A career in Information Technology, within Internal Firm Services, will provide you with the opportunity to support our core business functions by deploying applications that enable our people to work more efficiently and deliver the highest levels of service to our clients. You'll focus on managing the design and implementation of technology infrastructure within PwC, developing and enhancing both client and internal facing applications within PwC, and providing technology tools that help create a competitive advantage for the Firm to drive strategic business growth.

Our Operations Support team monitors the overall quality of our service. As a part of the team, you'll be the primary contact for ensuring the quality of our services is maintained while also considering better ways to provide the same service in a more cost efficient manner and keeping customer satisfaction with our services high.

To provide IT services for Local Business staff and partners in both offices (Jerusalem and
Ramallah)
Help in some areas in the IT Support in PwC ME offices.

Reporting structure
Main reporting will be to the local IT Country Lead, and the IT Lead will be in communications with the Cluster lead.

Requirements

Requirements - (Qualifications)
The jobholder would typically be degree qualified (eg. to Bachelors degree level) in a Computer Science, Software, Networking and hardware, experience would have been demonstrated (not necessarily in a work environment):
- Ability to work with a team
- Previous experience of having worked in a team
- A strict attention to detail
- Confidence when dealing with senior individuals
- Commitment to presenting highest quality work and contributing to team success

Responsibilities - Following on the Local IT calls
- Following on the servers backup
- Prepare a new laptop for the new joiners
- Maintain the IT asset count for Palestine offices
- Support the Local Application in both offices
- Follow on the Tickets on the Service Now related to his area and knowledge
- Following on the Multifunction machines and printers to keep the business running
- Help the Cluster IT members and follow

Travel Requirements
0%

Available for Work Visa Sponsorship?
No

Government Clearance Required?
No

About the Company

At PwC Middle East, we've set out an ambitious purpose and strive to live it everyday: to solve important problems and build trust in society.

We're a community of solvers that come together in unexpected ways to build trust and create sustained outcomes. We solve important problems, support one another as we grow, develop and build fulfilling careers.

PwC provides industry-focused services for public and private clients across Assurance and Audit, Deals, Consulting, Tax and Legal. We draw on our development legacy that brings together the collective experience of over 7,000 people in our region with offices across 12 countries to solve for tomorrow.

We're striving to consistently deliver innovative work that builds trust and delivers sustained outcomes. And we're proud of the strength that comes from all our different backgrounds and experiences and we value everyone's uniqueness. We thrive in uncertainty, operate with integrity and leverage the diverse perspectives of our teams.

If you're looking for a place that fuels your ambition to make a difference, that matches your curiosity with continuous learning opportunities and reimagines ways of working to enable you to lead a more balanced life, then you're a future PwCer.