Bellman

Job description / Role

Company Description

Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.

Job Description

Must be thoroughly familiar with all Mövenpick corporate and local Operational Standards and ensure they are followed. Must assist all the guests with their luggage and car park upon arrival and departure according to our hotel standards to ensure guest satisfaction under the control of the Bell Captain in the accomplishment of their objectives. Must assist in accomplishing obligations and goals as outlined below:

- Review and update Logbook.
- Check equipment.
- Be Smart, and well-groomed and maintain a friendly and cheerful disposition all the time.
- Oversee the day-to-day operations.
- Report regularly on what is happening to managers of the department.
- Aware of fire & first aid procedure
- Handle guest complaints and report to the manager
- Is aware of the daily hotel activities and has product knowledge of all the hotel facilities.
- To attend training classes as per schedule.
- Shows fullest cooperation and respect within the team and other departments

Requirements

Qualifications

- Driving license

Additional Information

- Internal: Works in harmony with all hotel employees, applies rules and provides best service within the limit of the established job specification
- External: All guests, suppliers/partners.
- Materials: All machinery and equipment at Front Office

About the Company

A caring employer providing respect, training and career development for our employees. An attractive employer offering more than 100 professions across the 5 continents.

We are much more than a world leader. We are 250,000 hoteliers with the same shared passion for welcoming. We take care of millions of guests in our 4,300 addresses and on our digital platforms. As an operator and franchisor (HotelServices), owner and investor (HotelInvest), we invest all our energy into making "Feel Welcome" resonate as the finest hotel promise.

From luxury to economy and in every corner of the globe, AccorHotels'​ more than 20 brands meet all the needs of business and leisure travelers seeking comfort, attention and high-quality services.