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IFS - Finance - Procurement Operations - Senior Associate


Amman, Jordan

Ref: HP639-1533

Job description / Role

Employment: Full Time

Line of Service
Internal Firm Services

IFS - Finance

Management Level
Senior Associate

Job Description & Summary
A career in Procurement, within Internal Firm Services, will provide you with the opportunity to develop and manage the procurement of all goods and services required by PwC for operational and strategic purposes. As a part of the team, you'll assist in developing our standard practices and compliance infrastructure, managing relationships for both internal clients and suppliers to aid in the strategic selection of suppliers, supplier diversity, and contract negotiations.

• Procurement sits within the centralised Finance function and is managed by the Director of Procurement, the team is responsible for the development of procurement processes, procedures, strategy development, implementation/administration of vendor management, all procurement activities, optimisation of firm spend, as well as supporting the operational aspects of the agreement with the operations, finance and R&Q teams.
• The Procurement Senior Officer reports to the Procurement Operations Manager and is responsible for supporting the vendor management set-up and monitoring process for all three procurement business streams (Sourcing; Business Services and Procurement Operations.
• The team is the primary point of contact for vendor creation, management, monitoring and completion of the firm's risk & quality process as well as completion of key vendor assessment checks across all spend categories.
• The Procurement Operations stream includes the management of the firm's complete vendor management set up and monitoring process for all twelve Middle East countries.
• The Procurement Operations team also undertakes many change initiatives including ongoing governance and framework of Procurement; evaluation of new technologies and reporting for the department.

Primary duties and responsibilities

• Follow the vendor management and purchasing procedures to execute the relevant checks, screening, and data input required to ensure risks are mitigated and smooth day to day running of the process across the Middle East region.
• Channel spend requirements (goods and services) into preferred vendor agreements, working with Procurement to identify opportunities to optimise and leverage regional spend.
• Assist both the Procurement team and business stakeholders with the management of new vendor creation, risk and quality reviews, completion of vendor management checks (internal & external), spend category management.
• Ensure end to end maintenance of the Vendor Masterfile, managing all records and documentation and conducting periodic vendor data maintenance and updates at agreed intervals.
• Conducting quarterly supply chain performance reviews and reports.
• Supporting the Procurement team in ensuring completion of the firms complete risk and vendor screening procedures (e.g. IT and Business Continuity assessments).
• Ensure accurate capture of procurement data to feed into the firms Finance System e.g. LPOs, invoices etc, ensuring meaningful and accurate data is collected, reconciled and managed appropriately.
• Day to Day management of the vendor management process and coordination with the relevant departments on all areas of enquiry.

• Build internal customer relationships with key function leads and build collaborative relationships with common goal of optimising functional procurement objectives.
• Support development of external vendor relationships with key partners in the markets for all areas of category spend.
• Responsible for day to day support of functional vendor management activities, including data inputting, amendments, vendor reviews and screening.
• Ensure internal customer satisfaction with Procurement services.

Internal Process
• Work with business partners to ensure understanding of the firm's policies, processes and procedures. Identifying needs and implementation options in order to provide guidance in the delivery of efficient procurement processes and tools in the region.
• Escalate any issues to the Procurement Operations Manager for resolution.
• Support design and implementation of any new opportunities/improvements within vendor management scope of delivery.
• Support risk management and mitigation approach identification.
• Manage and execute reporting and analysis as required.
• Supports risk management and mitigation approach identification, as well as execution for agreements.
• Manages the risk, quality and independence process and promotes fair trade within the firm.

Learning & Growth
• Capture templates and standards into a repository to build the team's own knowledge management database.
• Proactively keeps up to date and informed of new technology advancements and market innovations to improve vendor management efficiency and risk management.
• Ensures adherence to policies and procedures.
• Responsible for the continuing professional development of self.
• Act as a key resource and liaison to other functional areas of the business, building cross-functional relationships as needed.


Knowledge, skills, and abilities

• Bachelor's Degree in Business Administration, Accounting, Finance or related field required.

• Fluency in written and spoken English, proficiency in Arabic is an advantage.

Overall Experience
• 1+ years of experience in a Procurement, Finance or Administration role.

Specific Experience
• Experience in a highly demanding team-orientated role.
• Experience in managing multiple stakeholders and high volume requirements.
• Experience within the Middle East is an advantage.

Knowledge and Skills
• Knowledge of vendor management principles and key technologies /platforms.
• Knowledge / experience of market leading ERP systems, including the vendor management modules.
• Knowledge of implementing cost improvements.
• Strong liaison skills, with the ability to maintain geographical relationships.
• Excellent people management skills, ability to work within a team and develop excellent relationships with co-workers and wider stakeholders.
• Ability to adhere to and implement corporate procurement policies.
• Strong ability to collaborate across functions.
• Strong customer service orientation.
• Organisation, thoroughness, eye for detail, time management skills and proactivity.
• Strong verbal and written communication skills.
• Ethical Conduct.

About the Company

PwC firms help organizations and individuals to create the value they're looking for.

We're a network of firms in 158 countries with close to 169,000 people who are committed to delivering quality in assurance, tax and advisory services. PwC is the brand under which member firms of PricewaterhouseCoopers International Limited (PwCIL) operate and provide services. Together, these firms form the global PwC network.

In our 3 key areas of business or Lines of Service Assurance, Tax, and Advisory we work with our clients from business start ups to the worlds leading organizations to measure, protect and enhance the things that matter most to them.

We help our own people to learn, discover, develop and make a real difference all the way through their working lives. And we have big ambitions to grow.

PwC Middle East Region is part of what we call the Central Cluster and includes the UK, Europe and Africa as well as the Middle East. The region consists of 12 markets - UAE, Saudi Arabia, Qatar, Kuwait, Bahrain, Oman, Jordan, Lebanon, Egypt, Libya, Iraq and Palestine.

PwC has been established in the region for over 40 years, we already employ over 4500 people and we are on course to become the Middle East number one professional service firm.

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