IFS - IT - Business Process Analyst - Senior Associate

PricewaterhouseCoopers

Amman, Jordan

Ref: HP639-1933

Job description / Role

Employment: Full Time

IFS - IT - Business Process Analyst - Senior Associate - (12 Months Fixed)

Line of Service
Internal Firm Services

Specialism
IFS - Information Technology (IT)

Management Level
Senior Associate

Job Description & Summary
A career within Data and Analytics Technology services, will provide you with the opportunity to help organisations uncover enterprise insights and drive business results using smarter data analytics. We focus on a collection of organisational technology capabilities, including business intelligence, data management, and data assurance that help our clients drive innovation, growth, and change within their organisations in order to keep up with the changing nature of customers and technology. We make impactful decisions by mixing mind and machine to leverage data, understand and navigate risk, and help our clients gain a competitive edge.

• Be focused on business process analysis and data flow across the firms Business operating solutions platform (BOS platform).
• You will be working with different product and process owners across the BOS platform to understand how their processes are designed, how they change as the platform evolves and also how they govern data flow across the platform.
• Another key focus of your role will be working with the data team to understand data definitions and the business context in which data is being used.
• The output expected from you is to summarise how business processes are aligned to each other , against network standards and where gaps exist.
• Your role will also include providing thought leadership to enable PwC to operate on a Business operating solutions platform that has mature business processes.

Requirements
• You will be required to have high level understanding of system capabilities of the BOS platform
• Detailed understanding of business processes that are operational across the platform.
• Detailed knowledge of data flow across products, interfacing systems and master data management systems
• Working with system and process owners in analysing current processes for network process alignment or for driving improvement and efficiency.
• Working with the data team to understand data definitions, business context for data usage and ensuring the designed processes will align.
• Documenting and maintaining end to end process architecture for all business operations cycles.
• Analysing impact on end to end business processes from changes on business platform platform and working with team lead and change owners in managing change
• Managing local business platform demand process and escalating to Global teams as required.

Requirements

Qualifications
• Very good understanding of business functions, workflows and processes.
• Advanced analytical skills with experience collecting, organizing, analyzing information with accuracy.
• Project management experience
• Ability to manage multiple tasks and projects in a fast-moving environment.
• Experience working with different teams at all management levels.
• Track record of ramping up quickly in an evolving and challenging role.
• Excellent written and oral English communication skills to successfully engage with customers and colleagues. This role will require the creation of content such as presentations, project plans and other written deliverables.
• Presentation skills; high degree of comfort with both large and small audiences.
• High level of comfort communicating effectively across internal and external organizations

Education
• Bachelor's degree in computer science, business administration or a relevant qualification

Language
• Fluency in spoken and written English; Arabic is an advantage

Overall Experience
• 6+ years of experience working in a business or process analytical role

About the Company

At PwC Middle East, we've set out an ambitious purpose and strive to live it everyday: to solve important problems and build trust in society.

We're a community of solvers that come together in unexpected ways to build trust and create sustained outcomes. We solve important problems, support one another as we grow, develop and build fulfilling careers.

PwC provides industry-focused services for public and private clients across Assurance and Audit, Deals, Consulting, Tax and Legal. We draw on our development legacy that brings together the collective experience of over 7,000 people in our region with offices across 12 countries to solve for tomorrow.

We're striving to consistently deliver innovative work that builds trust and delivers sustained outcomes. And we're proud of the strength that comes from all our different backgrounds and experiences and we value everyone's uniqueness. We thrive in uncertainty, operate with integrity and leverage the diverse perspectives of our teams.

If you're looking for a place that fuels your ambition to make a difference, that matches your curiosity with continuous learning opportunities and reimagines ways of working to enable you to lead a more balanced life, then you're a future PwCer.

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