People Partner

Job description / Role

INSPIRE | EXHILARATE | DELIGHT

For over six decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. The Group, in its endeavour to excel as a hybrid retailer, has reinforced its distribution and marketing services with a portfolio of eight owned brands and over 300 international brands in the luxury, beauty, fashion, and art de vivre categories. More recently, the Group expanded its expertise into new categories of luxury watches, jewelry, and eyewear.

Every step at Chalhoub Group is taken with the customer at heart. Be it constantly reinventing itself or focusing on innovation to provide luxury experiences at over 750+ experiential retail stores, online and through mobile apps, each touch point leads to delighting the customer.

Today, Chalhoub Group stands for 14,000 skilled and talented professionals across seven countries, whose cohesive efforts have resulted in the Group being ranked third in the Middle East and first in Saudi Arabia as a Great Place to Work®.

To keep the innovation journey going, the Group has set up "The Greenhouse", which is not just an innovation hub, but also an incubator space and accelerator for start-ups and small businesses in the region and internationally. This is just one of the several initiatives taken by the Group to reinvent itself, catalyzed by forward thinking and future-proofing. The Group has also been embedding sustainability at the core of its business strategy with a clear commitment towards people, partners and the planet, and by being a member of the United Nations Global Compact Community and signatory of the Women's Empowerment Principles.

What you'll be doing

As a people partner you will report to the Senior People Partner in Dubai and support the Accounting function within Jordan in their implementation of Group wide policies and procedures as well as implementing people strategies within specific areas of focus.

You will also be accountable for supporting the business unit in monitoring, reporting and enhancing the local employee experience. Your role will require focus on both HR operations, strategic imperatives, people and culture as well as collaborating with partners at all levels of the business.

Your main role responsibilities will include:

- Support in implementing Group's HR policies and procedures.
- Support with business unit specific projects, campaigns and initiatives
- Support with Recruitment, performance management, succession planning, retention, talent development, compensation and rewards, employee relations and employee engagement
- Escalate and respond to employee queries and feedbacks to ensure local approaches motivate and develop employees to deliver high quality customer- centered service
- Lead all relevant HR function development and implementation of the local people strategy, be the guide and coach to the local team, educate on internal initiatives and be the point of contact for all HR related matters in country of operation for the specific business unit
- Champion both Business unit's and Group diversity and inclusion initiatives, with a key focus on culture, change and employee wellbeing
- Respond to or escalate employees grievances and follow through until resolution
- Collaborate with Compensation & Total Reward teams, Learning & Development, Talent Acquisition and Talent Management teams on various relevant matters to align Group policies with departmental policies

Requirements

What you'll need to succeed

- You will have a well rounded HR generalist background leading all HR activities across an organization of minimum 100+ employees
- Retail Industry background is a plus but not a must
- Exposure to C&B is a great plus but not a must
- You will be an excellent communicator in both verbal and written English
- You will be diplomatic, patient, personable, approachable and a people person
- You would be an expert on the local laws with the biggest part of your past experience being in employee relations and HR operations

What we can offer you

With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.

We recognize the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.

About the Company

The Chalhoub Group is the leading partner for luxury across the Middle East since 1955. As an expert in retail, distribution and marketing services based in Dubai, the group has become a major player in the fashion, beauty and gift sectors regionally.

By blending its Middle East expertise and intimate knowledge of luxury, Chalhoub Group is building brands in the region, by offering service excellence to all its partners and a unique experience to its customers through its passionate teams.

With a growing workforce of more than 9,000 people, implemented in 14 countries, as well as the operating of over 470 retail outlets, the group's success is attributed to its most valued asset of highly skilled and dedicated teams. Professionalism and passion are what fuel the Chalhoub Group's competitive edge in today's market.

By being committed to implementing sustainable practices into their business, the Chalhoub Group has been awarded in 2013 the CSR Label from the Dubai Chamber of Commerce.