Personal Assistant

Job description / Role

At Fairmont Hotels & Resorts, our Colleagues are with the exceptional service they provide to our guests – and also to one another. Showcase your interpersonal strengths as Personal Assistant, where your administrative and technical expertise will support successful operations and an unforgettable guest experience.

Hotel Overview:
The Fairmont Amman offers 317 luxurious guestrooms and suites including Fairmont Gold, the brand’s hotel within a hotel featuring amenities such as private reception and guest lounge. The hotel’s food and beverage offerings will provide unique concepts designed to add flair and sophistication to an already exciting city.

Summary of Responsibilities:
Reporting to the General Manager, responsibilities and essential job functions include but are not limited to the following:
• Personally greeting all internal/external guests, offering support and directing enquiries
• Consistently offer professional, friendly and engaging service
• Administer the day-to-day operation of the Executive Office
• Prioritize all telephone calls, in-person visitors and schedule appointments
• Provide all office administration duties such as written correspondence, mail, photocopying and ordering office supplies
• Maintain confidential filling system for correspondence, policies, standards, regulations and various matters related to the General Manager’s office
• Complete and circulate meeting minutes as required
• Assist departmental leaders in completing special projects as required
• Follow departmental policies and procedures
• Follow all safety policies
• Other duties as assigned

Requirements

Qualifications:
• Previous experience in an administrative role required
• Computer literate in Microsoft Window applications required
• Must be able to type 25 words per minute
• University/College degree in a related discipline an asset
• Previous hotel experience preferred
• Excellent communication and organizational skills
• Strong interpersonal and problem solving abilities
• Highly responsible & reliable
• Ability to work cohesively as part of a team
• Ability to focus attention on guest needs, remaining calm and courteous at all times

Visa Requirements: Please note that you must be eligible to live and work in Jordon.

APPLY TODAY: Whether you're launching your career or seeking meaningful employment.

ABOUT FRHI HOTELS & RESORTS
As a leader in the global hospitality industry, we provide global hospitality expertise and resources that enhance the value of our leading hotel brands – Fairmont Hotels & Resorts, Raffles Hotels & Resorts and Swissôtel Hotels & Resorts. Recognized as a top employer, FRHI’s corporate culture encourages professional development and growth opportunities from within, building a loyal and experienced colleague base who are passionate about providing guests with a unique and meaningful travel experience. Our teams are guided by values of respect, teamwork, integrity, accountability and excellence. We employ the highest ethical and quality standards, treating all colleagues with fairness and dignity. Known by travelers throughout the globe, world-class properties in our unrivalled hotel portfolio include The Fairmont Banff Springs, Raffles Hotel, Singapore, Fairmont Peace Hotel, Swissôtel The Bosphorus, and the famed Savoy in London. The company is also focused on growth and has a robust development pipeline of new hotels that will open around the world over the next five years.

About the Company

We are thrilled to embark on an exciting new chapter as Fairmont Hotels & Resorts, and our unrivaled collection of iconic hotels including Fairmont San Francisco, Fairmont The Norfolk, Nairobi, Fairmont Banff Springs, London's The Savoy and the Fairmont Peace Hotel in Shanghai, join AccorHotels Group, one of the world's largest global hotel companies. Together, as a global community of hospitality leaders, we remain committed to cultivating a culture in which our colleagues are encouraged to realize their full potential through rewarding experiences and development opportunities. This exciting growth translates into opportunities, not just to better meet the needs of our guests, but opportunities for you to grow your career within our incredible brands around the world!

With our distinctive hotels around the world - and more in development - our global hospitality brand is renowned for its warm, engaging service and unique, culturally rich experiences. Located in some of the world's most unforgettable destinations, Fairmont's unrivalled collection reflects a sense of heritage, sophistication, and social importance. We are also committed to responsible tourism and are an industry leader in sustainable hotel management with our award-winning Green Partnership Program.

We have a 100 year tradition of delivering excellent service in some of the most iconic properties in the world. Our focus on service begins with selecting talented individuals who embody our Brand Promise: Turning moments into memories for our guests