Senior Associate - Talent and Impact

PricewaterhouseCoopers

Amman, Jordan

Ref: HP639-2865

Job description / Role

Employment: Full Time

Line of Service
Internal Firm Services

Specialism
IFS - Internal Firm Services - Other

Management Level
Senior Associate

Job Description & Summary
Our Talent and Impact team supports business in recognizing the contribution of our People in a fair, consistent and transparent way as well as identification, retention and development of the People our businesses need to maximise client value.

The Regional xLoS Talent & Impact Senior Associate supports Talent and Impact agenda for the Middle East as a part of Centre of Expertise. The key processes in scope include support of goal setting, feedback, annual performance reviews and promotions as well as talent reviews.

On top of it there is a project-based part of the role related to business requirements that may include development of career paths, variety of digital tools, training and analysis.

Responsibilities
• Acts as a trusted advisor in the performance / talent space for key stakeholder groups (HC Business Leads and People Team), ensuring that they are best equipped to execute respective Talent & Impact agendas and processes in their Lines of Service;
• Supports xLoS, customer defined Talent & Impact projects, closely cooperating with key stakeholder groups (incl. digital tools development / enhancement projects);
• Main point of contact for any Talent & Impact related activities - liaising with HC Business Leads to ensure consistency and alignment;
• Owns training related to Talent & Impact space for key stakeholder groups;
• Supports firm-wide communication on all activities related to Talent & Impact.
• Internal Processes, Tools & Teams
• Goal setting and development planning;
• Real-time feedback;
• Performance review (incl. Promotions and Assessment Centres);
• Talent review;
• Succession planning;
• Career coaching;
• Management of performance-related systems, databases and tools (Workday, Snapshot, PowerBI dashboards, Promotion Tools);
• Close cooperation with other teams - especially Reward, Learning & Development, Strategic Workforce Planning, Strategic People Programs, Recruiting.

Requirements

Education
• Bachelor's Degree, preferably in Human Resources or Business Management; Master's Degree in Human Resources or Business Management is preferred; Professional Certification in Human Resources is preferred;
• Language fluency in spoken and written English, proficiency in Arabic is an advantage.

Experience
• Overall 2+ years of experience in Human Resources with focus on talent / performance management, L&D or strategic HR;
• Experience in an international professional services environment is preferred.

Skills
• Good acumen in Talent & Performance area;
• Good knowledge of Talent & Performance systems / tools or high technical acumen;
• Excellent process management skills;
• Excellent slide writing and business document preparation skills;
• Excellent interpersonal and communication skills, including relationship building capabilities;
• Strong customer service orientation with ability to use patience and diplomacy to handle issues.

About the Company

At PwC Middle East, we've set out an ambitious purpose and strive to live it everyday: to solve important problems and build trust in society.

We're a community of solvers that come together in unexpected ways to build trust and create sustained outcomes. We solve important problems, support one another as we grow, develop and build fulfilling careers.

PwC provides industry-focused services for public and private clients across Assurance and Audit, Deals, Consulting, Tax and Legal. We draw on our development legacy that brings together the collective experience of over 7,000 people in our region with offices across 12 countries to solve for tomorrow.

We're striving to consistently deliver innovative work that builds trust and delivers sustained outcomes. And we're proud of the strength that comes from all our different backgrounds and experiences and we value everyone's uniqueness. We thrive in uncertainty, operate with integrity and leverage the diverse perspectives of our teams.

If you're looking for a place that fuels your ambition to make a difference, that matches your curiosity with continuous learning opportunities and reimagines ways of working to enable you to lead a more balanced life, then you're a future PwCer.

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