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Advisor – Loss Prevention



Ref: GP435-2509

The Role

The Division:

Loss Prevention

The Alshaya Loss Prevention department is accountable for devising, developing and implementing LP strategies to maximize profit and minimise loss. Working cross functionally, the department covers Safety, Security, Fraud, Malpractice, Business Continuity and Risk Management, providing a safe and secure place for all our customers and staff, whether visiting or working in an Alshaya store or office.

The Role:

A Loss Prevention ADVISOR instigates Loss Prevention strategy and advices to both internal & external Employees and contacts. Manages LP team, training & advising on Best Practise in respect to LP opportunities i.e. minimise shrinkage within the Company to maximise profit.


Actively monitor, direct & communicate with internal/external parties to Loss Prevention requirements/strategy specifically
Provide prompt & professional investigate service to the Company, in any incident that may occur, notify surrounding stores of situation & prevent any further incidents escalating as per Company process
Act as the Line Manager for In House Security Supervisors, ensuring that the team delivers Loss Prevent KPI's & implement corporate strategies
Assist Loss Prevention training for Security & Store Management & Employees
Visit stores as required to carry out Loss Prevention & Health & Safety Reviews
Act as Line Manager for all in store Security Officer's both internal & external.
Conduct stock take and Loss Prevention visits/investigations


Skills & Experience:

Secondary/High School Education
Must be fluent in both English & Arabic
Good communication skills both verbal & written
Knowledge of Criminal/Civil/Labour Laws desirable
Minimum of 3 - 5 years Retail operations experience
IT literate, numerical & analytical

About the Company

M.H. Alshaya Co. is a leading international franchise operator for over 75 of the world’s most recognised retail brands including Starbucks, H&M, Mothercare, Debenhams, American Eagle Outfitters, P.F. Chang’s, The Cheesecake Factory, Victoria’s Secret, Boots, Pottery Barn and KidZania. The company operates over 3,400 stores across diverse customer sectors: Fashion & Footwear, Health & Beauty, Food, Optics, Pharmacy, Home Furnishings and Leisure & Entertainment. Alshaya’s stores can be found in markets across the Middle East and North Africa, Russia, Turkey and Europe and the company employs more than 47,000 people from over 120 nationalities.

The company has established itself as the industry leader across these territories through a combination of local market understanding and a comprehensive commitment to customer service. Growth in each of its operating divisions and brands is supported by continuous investment in talent and infrastructure. It applies best practices in retail operations, merchandising, marketing, information technology, logistics, real estate, human resources and financial controls.

M.H. Alshaya Co. is the retail business of the Alshaya Group, which was founded in Kuwait in 1890 and today represents one of the most dynamic companies in the Middle East. In addition to its retail operations, the Alshaya Group is active in a number of other sectors including real estate, automotive, hotels, trading and investments. Learn more about the company at or on Facebook.

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