Job description / Role
Always lending a helping hand with a smile. As a Bellman, your passion for the property, and your respect for our guests' belongings will ensure that our guests Feel Welcome as soon as they arrive.
What is in it for you:
- Learning programs through our Academies
- Employee benefit card offering discounted rates in Accor worldwide
- Opportunity to develop your talent and grow within your property and across the world! Learning programs through our Academies
- Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21 Opportunity to develop your talent and grow within your property andacross the world!
- Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21
What you will be doing:
- Timely delivery of guests' luggage, messages and any other items for delivery within the property
- Personalize guests' orientation of their room in a professional, friendly and engaging way
- Maintain presence in the lobby as an ambassador of the property and brand, offering exceptional service to the guests
- Always show presence in the Hotel Lobby and provide service that is sincere, warm and enthusiastic, ensuring the guests' satisfaction.
- Work closely with Front Office,Housekeeping and Food and Beverage regarding guest needs and special requests
- Always Take opportunities to delight the guests.
Your experience and skills include:
- Service focused personality is essential; customer related experience an asset
- Ability to work well under pressure in a fast paced environment
- Excellent communication skills and a professional presentation
- Ability to work cohesively with fellow colleagues as part of a team
- Preferable fresh graduate with a very Good grooming and personal Hygiene,
- Excellent English is needed,
- Ability to work under stress during rush time
Our commitment to Diversity &Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
Why work for Accor?
We are far more than a worldwide leader. We are 280,000 women and men placing people at the heart of what we do, and nurturing real passion for service and achievement Joining Accor means embarking on a unique life journey to imagine tomorrow's hospitality.
About the Company
A caring employer providing respect, training and career development for our employees. An attractive employer offering more than 100 professions across the 5 continents.
We are much more than a world leader. We are 250,000 hoteliers with the same shared passion for welcoming. We take care of millions of guests in our 4,300 addresses and on our digital platforms. As an operator and franchisor (HotelServices), owner and investor (HotelInvest), we invest all our energy into making "Feel Welcome" resonate as the finest hotel promise.
From luxury to economy and in every corner of the globe, AccorHotels' more than 20 brands meet all the needs of business and leisure travelers seeking comfort, attention and high-quality services.