Capability Development Manager

Chalhoub Group


Ref: GP285-4601

Job description / Role

Employment: Full Time


For over six decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. The Group, in its endeavour to excel as a hybrid retailer, has reinforced its distribution and marketing services with a portfolio of eight owned brands and over 300 international brands in the luxury, beauty, fashion, and art de vivre categories. More recently, the Group expanded its expertise into new categories of luxury watches, jewellery, and eyewear.

Every step at Chalhoub Group is taken with the customer at heart. Be it constantly reinventing itself or focusing on innovation to provide luxury experiences at over 750+ experiential retail stores, online and through mobile apps, each touch point leads to delighting the customer.

Today, Chalhoub Group stands for 14,000 skilled and talented professionals across seven countries, whose cohesive efforts have resulted in the Group being ranked third in the Middle East and first in Saudi Arabia as a Great Place to Work®.

To keep the innovation journey going, the Group has set up "The Greenhouse", which is not just an innovation hub, but also an incubator space and accelerator for start-ups and small businesses in the region and internationally. This is just one of the several initiatives taken by the Group to reinvent itself, catalysed by forward thinking and future-proofing. The Group has also been embedding sustainability at the core of its business strategy with a clear commitment towards people, partners and the planet, and by being a member of the United Nations Global Compact Community and signatory of the Women's Empowerment Principles.

What you'll be doing

The Capability Development Manager will have a central role in the design, implementation, and support of Supply Chain capabilities, in alignment with the strategic vision of the Logistics & Fulfilment Function and Operation vertical.

What you'll need to succeed

The Capability Development Manager will have a central role in the design, implementation, and support of Supply Chain capabilities, in alignment with the strategic vision

- Support in the management, monitoring, overview, and delivery of large-scale initiatives within the Group's Logistics & Fulfilment Function, with a focus in Warehousing operational improvement
- Conduct and leverage detailed quantitative analysis to derive key operational performance outputs and insights that will support decision - making
- Monitor the performance of key logistics & fulfilment operations, and suggests process/policy improvements to increase efficiency
- Evaluate ideas and/or proposals to assist in the development of meaningful recommendations that can drive the identification and implementation of improvement initiatives across warehouse operations
- Understand and apply project management principles to ensure resource & stakeholder engagement, as well as the successful progression and overview of different work streams within defined timelines
- Support the implementation and transition of capabilities and initiatives across the Group's Logistics operations end-to-end, assisting local warehouse teams before, during and after transitioning the Logistics & Fulfilment Function and Operation vertical.


Your Profile:

- At least 6 years of professional experience in the Supply Chain function, preferably with at least 4 years of experience in a leading consulting practice, with Retail & FMCG focus
- Knowledge of Warehouse Operations and experience with supply chain improvement / optimization directives
- Proficient understanding of data analytics
- Experience with project management principles
- Intricate knowledge of Microsoft Office tools, specifically Ms Excel & Ms PowerPoint
- Ability to prioritize and manage time efficiently and effectively based on workload
- Flexibility and adaptability
- Fluent written and spoken English skills

What we can offer you

With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.

We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts. To view all our perks and benefits, click here.

We Invite All Applicants to Apply

It Takes Diversity Of Thought, Culture, Background, Differing Abilities and Perspectives to truly Inspire, Exhilarate and Delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.

We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.


About the Company

The Chalhoub Group is the leading partner for luxury across the Middle East since 1955. As an expert in retail, distribution and marketing services based in Dubai, the group has become a major player in the fashion, beauty and gift sectors regionally.

By blending its Middle East expertise and intimate knowledge of luxury, Chalhoub Group is building brands in the region, by offering service excellence to all its partners and a unique experience to its customers through its passionate teams.

With a growing workforce of more than 9,000 people, implemented in 14 countries, as well as the operating of over 470 retail outlets, the group's success is attributed to its most valued asset of highly skilled and dedicated teams. Professionalism and passion are what fuel the Chalhoub Group's competitive edge in today's market.

By being committed to implementing sustainable practices into their business, the Chalhoub Group has been awarded in 2013 the CSR Label from the Dubai Chamber of Commerce.

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