Front Office Supervisor

AccorHotels

Kuwait City, Kuwait

Ref: RP714-17289

Job description / Role

Employment: Full Time

Company Description

Our Hotel is one of the best hotels in Kuwait:
Mövenpick Hotel Kuwait, where you can relax in capable hands. Experience unique architectural elegance awaits, indulge in exclusive facilities and feel at home with our passionate Swiss hospitality.

Job Description

Front Office Supervisor

Providing engaging, sincere, personalized service is one of the ways our Front Office Colleagues are turning moments into memories at Fairmont Jasper Park Lodge. Showcase your interpersonal strengths as Front Office Supervisor, where you will lead, train and recognize your team in support of exceptional guest service!

Requirements:

Qualifications

- Strong guest service orientation and training skills background required
- Minimum of 1 year previous proven guest services experience
- Knowledge of Property Management System OPERA
- Experience with a Hotel loyalty program an asset
- Must have the ability to handle a multitude of tasks and guest requests
- Passion for guest service
- Excellent written and verbal communication, interpersonal and leadership skills
- Highly organized, results-oriented with the ability to be flexible and work well under pressure
- Ability to work independently and prioritize responsibilities
- Computer proficiency in a Windows environment (Word, Excel, PowerPoint)

Additional Information

Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.

About the Company

A caring employer providing respect, training and career development for our employees. An attractive employer offering more than 100 professions across the 5 continents.

We are much more than a world leader. We are 250,000 hoteliers with the same shared passion for welcoming. We take care of millions of guests in our 4,300 addresses and on our digital platforms. As an operator and franchisor (HotelServices), owner and investor (HotelInvest), we invest all our energy into making "Feel Welcome" resonate as the finest hotel promise.

From luxury to economy and in every corner of the globe, AccorHotels'​ more than 20 brands meet all the needs of business and leisure travelers seeking comfort, attention and high-quality services.

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