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Job description / Role
IT Business Partner - Kuwait
Alshaya is a diverse business - with a store and restaurant network of over 3,400 units and head office functions spanning finance, HR, property, IT and more working across multiple MENA markets. This fast-paced and diverse business environment provides unique challenges. In addition to this is the continued expansion of the business and the need for divisions such as IT to change, develop and stay ahead to better serve both our customers and our internal stakeholders.
Working as an IT Business Partner provides the opportunity for experienced IT project managers with at least 3 years' experience in a related field to work as internal consultants identifying new solutions and liaising with business leaders to shape ideas in to robust CRM, omni-channel or ecommerce solutions.
We are looking for individuals that can drive innovation in CRM, omni-channel solutions and ecommerce within a fast-paced and demanding environment. You will support project managers in the execution and delivery of solutions, evaluate and negotiate with various vendors and own the relationships with senior stakeholders within our diverse business.
With more than 75 brands operating over multiple countries this is an exciting opportunity to work on diverse CRM, omni-channel and ecommerce projects on an international scale. If you have the communication, influencing and team leadership skills to deliver results on a large scale then this role could see you at the forefront of change management for one of the region's leading retail franchise operators.
Requirements
This role requires significant interaction with leaders in the company and as such calls for a business savvy leader with 5 to 10 years of solutions and multiple domain experience, as well as 4 or more years in a role that offers exposure to senior management. You must be able to build strong working relationships with the business in order to stimulate demand for high value business opportunities. You will have strategic aptitude, IT knowledge and analytic skills, and the ability to effectively communicate and facilitate decisions.
This is an ideal position for an IT management professional looking to lead consulting services and process design in an international business. Your expertise will enable achievement of key operating objectives, improved operational excellence and lower cost operations, and will place you at the forefront of change management activities for one of the region's leading retail operators.
About the Company
As a leading international franchise operator, with nearly 90 of the world’s most recognised brands in its portfolio, Alshaya Group brings great shopping, dining, leisure and hospitality experiences to millions of customers across the Middle East & North Africa, Russia, Turkey, Europe and beyond.
Alshaya Group is a dynamic multinational business and family owned enterprise with a consistent record of growth and innovation. For 35 years, Alshaya has been a pioneering force in brand franchising, using its exceptional knowledge and experience to expand at pace.
Our portfolio of well-loved international brands includes Starbucks, H&M, Mothercare, Debenhams, American Eagle Outfitters, P.F. Chang’s, The Cheesecake Factory, The Body Shop, M.A.C, Victoria’s Secret, Boots, Pottery Barn, KidZania and, coming soon, Hampton by Hilton.
From one retail franchise store opened in Kuwait in 1983, Alshaya Group has consistently grown and diversified and today offers customers an unparalleled choice of brands across multiple sectors; Fashion & Footwear, Health & Beauty, Food, Optics, Pharmacy, Home Furnishings, Leisure & Entertainment, and Hotels. A diverse, skilled team of 53,000 people from 120 nationalities support more than 4,000 stores, cafes, restaurants and leisure destinations, a growing online business and a commitment to delivering great customer experiences.