T&D Senior Assessment & Frameworks Manager - HR



Ref: GP435-5221

Job description / Role

Employment: Full Time

T&D Senior Assessment & Frameworks Manager - HR - Kuwait

Job Purpose:

Manage the development & execution of the assessment frameworks for the organization to ensure we have an effective talent bench strength to meet the current and future needs of the organization.

Accountabilities (but not limited to):

- Assessing managers and leaders, including executives, through the provision of identifying potential and talent assessment and development centres and through other objective assessment methodologies.
- Design and delivery of competency frameworks, with principal expertise in psychometrics and behavioural assessments to inform career planning, succession management, and leadership development
- Owns the assessment capability related to how we identify for performance and potential, how we identify capability gaps.
- Develops the frameworks and profiles to define the success criteria for roles and leadership layers related to performance and potential.
- Provides consultations services to map and develop the framework of assessment for roles and experiences that can mobilize talent.
- Designs assessments that enable career pathways supporting the acceleration of talent, working with OD to design structures that facilitate growth and mobility.
- Plan, lead, monitor, and track assessments of talent for most critical roles across divisions and functions.
- Drive thought leadership on best methods to develop capabilities.
- Contributes to the design for executive assessments. Review, debrief, and consult on assessments (e.g., 360s and Hogan Personality Assessment) for leaders.
- Providing employees with leadership, coaching, mentoring, training and performance management to ensure team effectiveness and productivity.
- Establishing staffing levels within the department, and ensuring all employees are appropriately selected, motivated, and retained.



- Bachelors degree, relevant masters level 7 qualification in Organisational Psychology.
- CIPD qualified desired.
- Fluent in English.
- Competent user of office software, confident understanding of assessment platforms.
- Experienced in HR analytics, natural collaborator, change agent, problem solving influencing and stakeholder management.
- Minimum on the job experience: 7 years with HR, minimum of 3 years in assessment frameworks. Qualified Level A&B psychometrics. Experience of senior executive career planning and succession an advantage.

Competencies - Functional (job specific):

- Adaptability: Can respond flexibility to customer requests enabling the organisation to get the most from the assessment solutions available.
- Customer Orientation : Understands customer needs and can coach them to provide expert advice.
- Assessment skills: Able to assess senior team B-D.
- Communication & presentation skills: Effective presenter, experienced running assessment centres.
- Questioning skills: Effective in questioning to diagnose needs.
- Coaching & Mentoring skills: Good coaching skills, able to mentor colleagues.
- Measure the effectiveness of solutions: Experienced in measuring key inputs and outputs, able to understand how impact is achieved through their solutions.
- Interpersonal skills: Able to build effective relationships as a trusted partner.

Work Context:

- High level design of assessment and framework solutions: Development of solutions for assessment and frameworks - looking at the individual, team, and organizational context.
- Stakeholder engagement and communication: Works as a trusted partner with senior leaders, HRBPs and T&D COE.
- Managing platforms and administering assessments: Facilitates key practices aimed at top 700 with focus on Band B and C.
- Team leadership and capability building: Leads direct team of assessment and framework specialists, accountable for the upskilling of the team.
- Active member of the Alshaya Learning Community: Passionate advocate and role model for career development within the wider learning community - active sponsor for developing other, recognised T&D champion.
- Vendor and budget management: Responsible for the budget management and vendor management related to assessment and frameworks solutions.

About the Company

As a leading international franchise operator, with nearly 90 of the world’s most recognised brands in its portfolio, Alshaya Group brings great shopping, dining, leisure and hospitality experiences to millions of customers across the Middle East & North Africa, Russia, Turkey, Europe and beyond.

Alshaya Group is a dynamic multinational business and family owned enterprise with a consistent record of growth and innovation. For 35 years, Alshaya has been a pioneering force in brand franchising, using its exceptional knowledge and experience to expand at pace.

Our portfolio of well-loved international brands includes Starbucks, H&M, Mothercare, Debenhams, American Eagle Outfitters, P.F. Chang’s, The Cheesecake Factory, The Body Shop, M.A.C, Victoria’s Secret, Boots, Pottery Barn, KidZania and, coming soon, Hampton by Hilton.

From one retail franchise store opened in Kuwait in 1983, Alshaya Group has consistently grown and diversified and today offers customers an unparalleled choice of brands across multiple sectors; Fashion & Footwear, Health & Beauty, Food, Optics, Pharmacy, Home Furnishings, Leisure & Entertainment, and Hotels. A diverse, skilled team of 53,000 people from 120 nationalities support more than 4,000 stores, cafes, restaurants and leisure destinations, a growing online business and a commitment to delivering great customer experiences.

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