Technical Analyst

Job description / Role

• Having a deep understanding of business and technology requirements
• Building, designing, examining, and implementing well organized and structured IT systems
• Gathering feedbacks or responses from end users in order to continue improving systems effectively
• Meeting and communicating with stakeholders in order to understand and meet their requirements
• Organizing developers to build and implement technology solutions
• Planning, monitoring, organizing, and overseeing projects
• Supplying advice and technical training to all new employees on all IT procedures and processes
• Providing expert knowledge to resolve all IT issues
• Running tests or investigations on all application issues and recommending and providing resolutions
• Contributing to the maintenance of accurate and up-to-date filing systems
• Regular use of the computer to create reports
• Contributing to team meetings
• Providing enhancements to all applications, and providing support to all third-party software tools
• Maintaining knowledge of all management processes
• Staying well informed and abreast of technology trends and developments.

Requirements

• Good communications skills
• Experience in project management
• Deep knowledge of databases, system security, and troubleshooting
• Planning and organizational skills are required as IT technical analysts are required to plan and organize the day to day tasks before the deadline set out by senior staff in line with service delivery. In addition, planning and organizational skills are required because IT technical analysts are expected to be able to adjust or change plans, often at a short notice, in line with the demands of the service
• Analytical and problem-solving skills are required so as to resolve problems that are technical in nature, deal with all inquiries effectively and responsively, recognizing difficult situations and responding accordingly
• Physical skills such as standard keyboard skills, maintaining up-to-date training, and knowledge to effectively handle equipment safely and effectively
• As mentioned earlier, IT technical analysts are required to possess a Bachelor’s degree in the field of Computer Science or Computer Engineering, or in any related IT field. Furthermore, they should also be familiar with programming languages such as Java, C++, C#, SQL, etc.

About the Company

The United Steel Industrial Company (Kuwait Steel) is a private Kuwaiti Closed Shareholding Industrial Company that was established in the year 1996. Kuwait Steel is headquartered in Kuwait, a Middle Eastern country situated along the Arabian Peninsula, which is a prime, diverse and auspicious environment, full of opportunities and capacity for corporate growth. Predominantly, we strive to manufacture and deliver a wide range of value-added steel products to serve the expanding steel market, locally and at a global scale. Throughout the years, Kuwait Steel has become partners with a wide range of industries and sectors, including construction, industrial, oil and gas companies, with the aim of promoting sustainable development and growth. The company has been founded on the aspiration to deliver and produce high-quality steel products, made possible through innovative research, and to ensure present-day society manages to resolve current needs without having to compromise the demands and requirements needed for the future generation.

We pride ourselves in operating in a manner that reflects honesty, integrity, reliability and most importantly, consistency, which ensures that we achieve, sustain and maintain trust and integrity in the steel industry, without compromising our high standards in delivering customers' steel needs.

Although Kuwait has relied on oil as its main source of income, recently, the objective and aim of the government has been to transform and diversify the economy by becoming less reliant on oil, making this the ideal opportunity for the steel industry to thrive within an attractive and exciting business environment for Kuwait Steel.